What's the role?
We’re looking for a proactive Hilti Store representative to join our local sales team. But this is no ordinary sales team. Our people come from all different backgrounds with a shared dedication to high performance, consistent results and outstanding customer service.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
As a Hilti Store representative, you’ll look after our retail site in Marousi, serving local clients ranging from sole traders to large construction projects. It’s a busy, hands-on role, where you’ll demonstrate our products, cross-sell our software and services, and advise customers on the most innovative and cost-efficient solutions for their needs. You’ll have broad product knowledge across the complete Hilti catalogue, which opens lots of career options for the future. Between serving customers, you’ll carry out day-to-day processes like entering orders, receiving goods, accepting repairs and managing cash and inventories. Also you will be responsible for carrying out the processes relative to our Peak on Demand and Loan Tool services. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales.
• Customer Engagement: Welcome customers and prospects, fostering strong business relationships to build and maintain loyalty.
• Exceptional Customer Service: Deliver the highest level of service through efficient order fulfillment, expert product knowledge, and personalized consultation.
• Inventory and Order Management: Effectively manage product inventory, ensure smooth order flow, and optimize inventory steering to meet demand.
• Team Collaboration: Build and maintain strong relationships with managers and team members to ensure seamless operations and a supportive work environment.
• Customer Consultation: Provide individualized service by demonstrating and explaining the full range of products and services.
• Product Presentation and Campaign Execution: Present products in a customer-oriented and professional manner while implementing and supporting marketing campaigns effectively.
• Process Coordination: Execute and coordinate all essential operational processes.
•Proactive Customer Outreach: Initiate proactive calls to engage with the existing customer base, ensuring continuous relationship building.
• Inter-Store Support: Provide coverage and support for other Hilti Stores when required, demonstrating flexibility and teamwork.
• Lead Generation: Identify potential leads and create actionable tasks based on customer interactions and insights.
93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
What do we offer?
We continuously invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as the ability to pursue a career as an expert in their field. This is made possible through various development trainings and promotion opportunities.
We will leverage your strengths and match them with the right career opportunities within the organization.
We provide you clear success criteria. Together with your team leader you define your individual business and development targets and you receive regular feedback in an ongoing review and coaching process. All team leaders are measured on two criteria: developing people and achieving outstanding results.
People development is critical to our success.
What you need is:
- Education: Bachelor’s degree, ideally in Business Administration, Marketing, or a related field.
- Sales Expertise: excellent sales manner, preferably with retail experience.
- Technological Enthusiasm: Passion for exploring and promoting new technological solutions.
- Dynamic Personality: Strong communication skills with a personable, energetic approach.
- Technical Proficiency: Excellent knowledge of Microsoft Office Suite and familiarity with SAP.
- Results-Oriented: Demonstrated ability to meet and exceed goals. Able to establish long lasting client relationships
- Relationship Building: Skilled at establishing and maintaining long-term client relationships.
- Personal Attributes: Proactive mindset with a collaborative spirit.
Why should you apply?
- Competitive salary & benefits package.
- A friendly inclusive environment where expressing yourself is appreciated.
- Continuous Training & Development opportunities through global platforms.
- Multinational environment with opportunities for personal and professional growth.
- Employee wellbeing : prioritize the wellbeing of our employees with healthcare benefits.
- Corporate Responsibility: contribute to our corporate social responsibility initiatives.
Hilti is an equal opportunity employer.We value diversity and inclusivity in our workforce.
