What's the role?
In Hilti, we foster direct relationships and close partnerships with our customers in the construction industry. More than 18,000 Hilti field members leverage Salesforce to orchestrate account development systematically. Your role will be pivotal in developing a vision for scalable sales processes within Salesforce.com Sales Cloud and driving the development and enhancement of Salesforce solutions to optimize and streamline these processes.
Who is Hilti?
For the sixth time in the past 11 years, Hilti has been named one of the best employers by Great Place to Work.
What began as a family business in 1941, founded by brothers Eugene and Martin Hilti, has become a leading industry player with over 120 locations worldwide and a workforce of more than 32,000 colleagues. Our incredible journey, from humble beginnings to a global powerhouse, is a shining example of the rewards of a hard-working and dedicated team.
At Hilti, we provide leading-edge tools, technologies, software, and services for the global construction industry and beyond. Our purpose is making construction better based on a passionate and inclusive global team and a caring and performance-oriented culture.
We invest a substantial amount of our annual profit to the Hilti Foundation, which focuses on initiatives that empower people to live independently and autonomously, contribute to building stronger societies, and create networks of competent partners to achieve sustainable and scalable impact.
What does the role involve?
As an IT Product Owner, you own the product vision and future roadmap of global CRM processes supported by Salesforce.com Sales Cloud. You own every outcome, decision, and activity related to your product. You will provide thought leadership in analysing new business requirements, distilling them into actionable plans, crafting fit for purpose architecture designs and corresponding IT strategy & guidelines.
You provide strategic advice for business processes and solutions and collaborate with Hilti business stakeholders to define and craft the requirements to integrate CRM processes into our Salesforce.com Sales Cloud solution. You create user stories for requirements, write technical requirements, and continuously groom the existing backlog. You manage the product backlog and develop fitting solutions in an agile setup together with your product team of experienced solution architect, software engineers, and functional experts.
You will be part of a global and diverse team located in Buchs (St. Gallen), Switzerland. You will be actively working with IT colleagues in other two strategic IT locations (Kuala Lumpur – Malaysia and Plano/Tulsa – USA) and with our business stakeholders around the world. We live diversity and inclusion. We develop and manage our team members based on trust and empowerment. Our values are integrity, courage, teamwork and commitment.
What do we offer?
Buchs, Switzerland, welcomes you with its breathtaking Alpine vistas, superb living standards, and vibrant blend of culture and nature. Discover a town that not only offers outdoor adventures, urban accessibility, and rich heritage but also opens doors to a promising career in IT.
Unlock a world of IT innovation at our campus location in Buchs, join our dynamic Global IT team, and contribute to the digital transformation in the construction and manufacturing sectors. Your expertise will thrive in an agile, collaborative environment surrounded by the stunning Swiss/Austrian Alps. Elevate your career with Hilti and be a driving force in shaping the future of technology in construction.
Own your career journey and explore global and local opportunities in a cross-functional role or as a specialist. Join us in our Buchs location for a well-rounded and enticing IT career: https://careers.hilti.group/en/where-we-are/schaan-liechtenstein/ .
What you need is:
- Bachelor’s Degree and/or master’s in Information Management, Computer Science, and other relevant education
- At least 5 years of working experience and 2+ years of experience as a Product Owner in a distributed Agile Software Development setting experience utilizing agile delivery processes and tool chain
- Experience with CRM systems is required and experience in any Salesforce Clouds is an added advantage
- Strong drive for success and high level of commitment
- Good understanding of system integration technologies and/or software development
- Strong analytical skills and business understanding
- Excellent communication skills, high commitment, self-responsibility, and customer orientation
Why should you apply?
We have an excellent mix of people, challenging, and developing you every single day! Success at Hilti is down to teamwork and ability, no matter what your background is.
We have a clearly defined career development track for every individual employee and an excellent team who are duly rewarded by performance. Finally you enjoy working side by side with partners, colleagues and teams on tough problems.
Does this sound like you? We look forward to your application! For further questions, please feel free to contact the hiring manager Ying San Oh via LinkedIn Or Monica Garcia-Santos , Talent Acquisitions Manager.
*For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland/ Liechtenstein and note that if you do not own a valid Swiss/ Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.
Learn more about us: https://careers.hilti.group/en
