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IT Product Owner Salesforce (m/f/x)

What's the role?

In this role, you will be working on a strategic project called ‘Evolution’ – one of Hilti’s biggest IT projects, which aims to elevate CRM processes to the next level. You will focus on developing a vision for scalable software sales processes within Salesforce.com Sales Cloud and implement them together with your team.

Who is Hilti?

We provide leading-edge tools, technologies, software, and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

The IT department within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia), Paris (France), and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hilti`s Global IT team is known for its focus on sustainable value creation by translating the latest IT innovations into value-creating solutions & services.

What does the role involve?

As an IT Product Owner, you will own the vision and future roadmap of global processes to sell software products supported by Salesforce.com Sales Cloud. You own every outcome, decision, and activity related to your product. You will provide thought leadership in analyzing new business requirements, distilling them into actionable plans, crafting fit for purpose architecture designs and corresponding IT strategy & guidelines.
You provide strategic advice for business processes and solutions and collaborate with Hilti business stakeholders to define and craft the requirements to integrate CRM processes into our Salesforce.com Sales Cloud solution. You create user stories for requirements, write technical requirements, and continuously groom the existing backlog. You manage the product backlog and develop fitting solutions in an agile setup together with your product team of experienced solution architect, software engineers, and functional experts.

We want your thirst to learn, courage to challenge and desire to improve things, including yourself.

What do we offer?

You will be working with a team of people striving for excellence, with an open, inclusive, and supportive culture. Leverage your expertise and the autonomy you will get to identify the best technological solution for the customer. See the direct impact of your work.
Come to a place where you will own your development and career journey.
Work close to your colleagues at the office in Buchs, Switzerland, near our headquarters in Liechtenstein. You will be amazed what the alpine life has to offer.

What you need is:

  • Master or PhD in Information Management, Computer Science, Business Informatics, or similar
  • 2+ years of experience as a Product Owner in a distributed Agile Software Development setting experience utilizing agile delivery processes and tool chain
  • Experience with CRM systems is required and experience in any Salesforce Clouds is an added advantage
  • Experience working within international teams across different time zones is a plus
  • Good understanding of system integration technologies and/or software development
  • Strong analytical skills and business understanding.

Why should you apply?

We have an excellent mix of people which we believe makes for a more vibrant, more innovative, and more productive team. Success at Hilti comes down to teamwork and ability, no matter what your background is.

Does this sound like you? We look forward to your application! For further questions, please feel free to contact the hiring manager Paul Sterzenbach, Team Lead via LinkedIn: https://www.linkedin.com/in/paul-sterzenbach/

*For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland / Liechtenstein and note that if you do not own a valid Swiss / Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.


Werk aan projecten die ons bedrijf transformeren en de toekomst van de industrie vormgeven.

Werk aan projecten die ons bedrijf transformeren en de toekomst van de industrie vormgeven. 

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