What's the role?
This position is responsible for providing technical service and sound engineering judgments regarding the use of Hilti Firestop products.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
- Provide technical sales support through telephone and email related business
- Create engineering judgments for customers to solve field problems
- Meet assigned deadlines for project assignments
- Remain current in the knowledge of building codes relative to the application of Hilti Firestop products
- Understand and apply approvals and listings for Hilti products correctly in verbal and written communication with customers
- Provide engineering support through the composition of letters regarding the application of Hilti products for external customers
- Provide Fire Protection Specialists with corporate support and relevant product information
- Support Chemicals Business Unit with introduction of new products/innovations (technical review of documents)
- Present training materials to internal and external customers
- Assure internal and external customers receive quality answers to technical inquiries regarding the use and/or application of Hilti Firestop products
- Research existing fire data to create engineering judgments/recommendations for field applications that are not tested
- Complete smaller projects (e.g. presentations, web development, small testing projects, etc.) in order to help support the activities of Hilti Fire Protection Specialists and sales personnel
- Protect Hilti from liability exposure through utilization of sound engineering practices
Hilti North America ranked #13 on Glassdoor's 'Top 100 Best Places to Work' for 2025.
What do we offer?
In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.
What you need is:
- Bachelor’s Degree in Fire Protection Engineering, Technology, Mechanical or Chemical Engineering
- Ability to communicate effectively with customers, engineers, and architects through verbal and written response
- Ability to organize and utilize large amounts of reference information both in hardcopy and electronic files
- Ability to identify, analyze, and solve technical problems
- Ability to function effectively on teams
- Ability to verbally present technical information to small and large groups
- Aptitude to read and understand blueprints, construction specifications, and documents
- Ability to effectively use Microsoft Word, Excel, and PowerPoint
- After completion of assignment, next position may require relocation
Why should you apply?
Let’s face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
