What's the role?
The Tool Service Marketing Manager role is responsible for the effective strategy crafting and implementation of the Tool Services business in China by leading multidisciplinary team as leader and coordinating the topic with different functions in China counterparts.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
• Report to the Head of Marketing, develop and lead a high performing Tool Service Marketing team • Drive Fleet Management (FM) sustainable strategy as a part of the Company’s services offering (this includes sales promotion, selling, internal/external training, contract care, and distribution channels) • Provide the sales organization with product expertise and support resources to support Solution Consultants and improve market reach • Leadership of the solution consultants team and be responsible for leading the team to achieve solution sales targets • Coordinate with sales team to leverage customer relationships and develop FM & thereby increasing sales and penetration • Liaise with Marketing and Sales to develop and implement strong FM activities to drive customer loyalty • Identify and implement continuous business process improvement projects • Define, execute and lead system testing, where applicable • Be a strong partner with other teams for operational excellence • Closely collaborate with Asia Hub team in Hong Kong
We care for our society: Two percent of Hilti's annual net income is invested in projects of the Hilti Foundation.
According to 91% of our employees, the long-term commitment of the Hilti owners brings stability and security to the company.
We are proud to have a long-term bonding with our employees: More than 30% of our employees have been part of the Hilti family for over 10 years.
What do we offer?
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
What you need is:
•A Strong leader who can develop and drive people to achieve their potential •Bachelor’s degree in engineering. Master’s in Business, Marketing or MBA is advantageous •Demonstrated commitment to business improvements and ability to drive change with proven exceptional business acumen •Self-motivated professional with spirit of challenging the status quo •Passion for customers and delivering excellent service •Strategic thinker who can articulate clear direction with solid logic out of ambiguity •High ability in crafting a direction with analytical skills to quantify business concepts •Experience in working in business systems and preferably with software support, especially knowledge in SAP •Strong and influential communication and interpersonal skills working in a fast-paced commercial environment involving multiple key stakeholders •Good command of written and spoken English is a must •Strong winning mindset and possess a can-do attitude, drive to outperform. •Ambitious in future career progression in marketing, sales or general management and have mobility to relocate to other countries for future career advancement.
Why should you apply?
We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally.
FURTHER DEVELOPMENT:
Candidate who successfully deliver on the responsibility could be considered as future pipeline for Portfolio Product Manager/Market Reach Manager/Sales Management or other roles based on individual career plan aligned with home MO.