What's the role?
As a European Quality Manager, you ensure quality of products, services and documentation associated with Project Acquisition & Execution in accordance with customer requirements and with internal and external regulations. The position is based at our office in Rotterdam.
Who are we?
For the seventh time in 12 years, Hilti has been recognized by Great Place to Work as a top employer. Founded in 1941 by the Hilti brothers, we have over 125 locations globally with 34,000 team members. We offer innovative solutions for the construction industry, emphasizing a passionate, inclusive team and a performance-driven culture. A substantial amount of our profit goes to the Hilti Foundation, promoting societal growth and sustainable impact.
What does the role involve?
As a European Quality Manager, you will be responsible for ensuring the End-to-End quality of customer projects from acquisition through execution. You play a key role in meeting quality requirements and contribute strategically to large-scale projects in collaboration with internal and external stakeholders. You will interface with acquisition managers, engineering, project execution teams, hardware and service business units, customer and suppliers. Your responsibilities include:
- Quality Oversight : Ensuring the quality of acquisition and execution of customer projects while guaranteeing the feasibility of all quality requirements.
- Strategic Collaboration : Engaging in large project initiatives and leading specific projects from a quality perspective (e.g., specials, product and service qualification programs, approved vendor lists).
- Internal and External Coordination : Acting as the interface for project quality topics between customers, project teams, suppliers, service providers, and other stakeholders.
- Risk Management : Leading quality risk management efforts in projects, developing early warning systems, and qualifying new products and changes.
- Process Improvement : Coordinating quality activities within design, engineering, and manufacturing, and driving improvement through audits and customer data analysis.
- Knowledge Sharing : Facilitating the sharing of knowledge and lessons learned within the organization to promote continuous improvement.
- Leadership : Provide guidance to local/regional quality engineers within a Market Organization and ensuring compliance with quality standards and requirements.
- Prevention and Complaint Reduction : Initiating measures to prevent quality-related risks and reduce complaint costs (CoNQ).
In this role, you will combine strategic vision with operational expertise to directly contribute to customer satisfaction and the organization’s quality standards.
Last year alone, we introduced 60 new products, services and software solutions to the global construction market.
What do we offer?
In this role, you’ll have everything you need to accelerate your professional growth. Nowhere else you will find this unique opportunity to make an impact in the international world of selected cross-European (X-EU) largest projects, while working with a diverse team fostering an atmosphere of innovation and collaboration.
We will offer you attractive employment conditions and the opportunity to contribute to prestigious projects and iconic innovative designs using the latest advanced technologies. Hilti’s X-EU Large Project Organisation you don’t only choose for a job, but you choose for continuously developing yourself and build a long-lasting career. In a few years you can grow into a leading position or other interesting field.
Being embedded in a team of construction professional and experts with clear roles bonded in a collaborative workflow can foster your interest and extend perspectives. In return we expect strong commitment and the right cultural fit, embracing change, and the drive to move business and transformation within the construction industry forward. Delivering the highest quality from the beginning to the end is the key for customer satisfaction.
What’s more, the Netherlands provides an exceptional setting for both your professional endeavors and personal live, where you can work hybrid from the office and home.
You bring:
- Engineering degree (e.g. Mechanical/Civil Engineering, or equivalent);
- Minimum 5 years of experience in engineering, product development or related technical field;
- Working knowledge of #D CAD software and BIM;
- Understanding customer quality requirements and their impact on business results and the persistency to achieve expected quality objectives on time and on budget;
- Working knowledge of relevant quality and industry standards and regulations;
- Working knowledge of quality processes and tools;
- Internal / process auditor license desirable.
Why should you apply?
You are a driven individual who is constantly seeking personal growth and development. You are looking for a company that values versatility and provides opportunities to explore various functions and locations. This role will allow you to foster a broad network within the Hilti Group, opening up a variety of exciting opportunities for a long-lasting career.
To apply or gather more information, please contact nlteamhrcareers@hilti.com or click on the 'apply now' button. We look forward to receiving your application!
