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IT Business Analyst Territory Management

What's the role?

We are looking for an IT Business Analyst who will be working in our Sales and Marketing area on the topic of Territory Management. In this role, you will contribute towards building an end-to-end, in-house digital solution to optimize our sales approach, impacting our large Hilti sales force. In close collaboration with our business counterparts, other IT departments, and external partners you are leveraging our portfolio of SAP and other cloud/ on-premises products to accomplish visionary business objectives in Territory Management across Hilti organizations worldwide.

Who is Hilti?

Join Hilti – A Great Place to Work 2024 & ranked as Asia’s 4th Best Workplaces.

At Hilti, innovation drives everything we do. We’re committed to improving productivity, safety, and sustainability in the global construction industry and beyond. Our strong customer relationships help us create solutions that truly build a better future .

With over 120 locations worldwide , we take pride in fostering a deep sense of belonging that extends into our lives and homes .

At Hilti Asia IT Services, we’re at the forefront of digital transformation in construction, aligned with our mission of Making Construction Better. As the IT backbone of Hilti, we empower over 34,000 employees across 120+ countries , delivering cutting-edge solutions to enhance productivity globally. Based in Malaysia , we collaborate with global teams, utilizing the latest technologies in software development, analytics, IT infrastructure, and design engineering to drive transformative initiatives. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Come be a part of our journey and make a lasting impact!

What does the role involve?

At Hilti, we build direct customer relationships with our customers, which is the heartbeat of Hilti. Through a well-designed and user-centric Territory Management solution, you will be enabling our Hilti sales force to collaborate and thrive in territories built-to-win with the highest probability of success. This ultimately contributes to the growth of our engaged customers worldwide.

In this role, you own, manage, and constantly develop Territory Management solutions built on SAP S/4HANA and Java, working closely with counterparts in business and IT. You identify, analyze and implement business requirements for innovative Territory Management solutions on a global scale based on user needs and strategic requirements by using emerging techniques and technologies.

By advocating Territory Management solutions and managing stakeholders throughout the global matrix organization, you interact with all IT functions as well as internal and external business partners. Join us and be part of the team collaborating in a leading-edge work environment and help us continue to outperform our competition.

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.

What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Click on the link to know more Kuala Lumpur | Hilti Careers

What you need is:

  • A Bachelor’s or Master’s degree in Information Management, Computer Science and/or business related fields with passion to create digital solutions
  • 2+ years relevant work experience as IT Business Analyst.
  • Sales and Marketing related IT background and/or experience in SAP S/4HANA is a plus
  • Experience in understanding end-to-end business processes, designing digital solutions, coordinating with stakeholders, and working with developers in an Agile setup
  • Have worked in an international environment
  • Entrepreneurial minded, good problem-solving skills; leadership and project management experience preferable
  • Strong interpersonal skills and team player approach with the ability to connect with global partners to bond, inspire, influence and accomplish goals
  • Fluency in spoken and written English

Why should you apply?

At Hilti, we’re leading the digital transformation in the construction industry . With our innovative technologies, we’re pushing the boundaries of what's possible—whether it's through advanced software development, data driven solutions , or state-of-the-art IT infrastructure. By joining our team, you’ll be part of a dynamic environment where technology meets real-world impact , enabling smarter, more efficient, and safer construction processes worldwide.

We offer: •

  • Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics.
  • A chance to work with global teams on solutions that are shaping the future of construction.
  • Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape.

If you’re passionate about technology and ready to make an impact in an industry that’s critical to shaping the world around us, Hilti Asia IT Services is the place for you


Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. If we like what we see, you'll be invited to a telephone interview.

If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.

#JoinHiltiAsiaITServices
Looking forward to hearing from you!

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