We are looking for a high potential candidate with strong business acumen to unleash high potential at Hilti.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
The purpose of the role is to achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customer's needs to ensure the successful achievement of the company's objectives and growth. The role involves providing information and technical advice via telephone or e-mail on products and applications. The job holder needs to actively promote sales in cooperation with other sales channels.
Scope: Anchor job in Customer Service for Inbound, Outbound, and Customer Care Handling in an MO or Region.
93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
We’ll give you everything you need to excel in your role, including your own van full of tools and one-to-one coaching. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own diary while being part of a friendly team. We’ll give you lots of responsibility, including your own portfolio of customers, and these might be trades experts, project managers or company leaders. From there, we’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with unrivalled training, development and career opportunities as soon as you’re ready for the next challenge.
- Hold at least bachelor's degree of related major
- 1- 2 year of customer facing experience
- Excellent communication and interpersonal skills
- Good English in speaking and writing
- Provision in giving and receiving information via telephone or e-mail in time
- Familiar with database management
- Having experience in using SAP
- Dynamic personality to build cooperation with Sales and Logistics team
- Ability to thrive both independently and in a team environment
- Self-motivated and a quick learner
- Highly adaptable with a “can-do” attitude
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, regardless of your background.
By submitting your resume, you confirm and agree that Hilti Asia Pacific Pte Lt and its related companies worldwide (collectively, “Hilti Group”) may collect, use and disclose your data for their recruitment purposes. This may include selecting, evaluating and recruiting candidates for roles or positions that differ from the above job description, but for which we believe that you may be interested in or appropriate for.
We look forward to receiving your application and regret that only shortlisted candidates will be notified.