Customer & Market Communication Manager – Event Marketing

Insights to Action. Brand to Impact.

At Hilti, our event marketing brings customers and markets closer to our innovations. As Customer & Market Communication Manager – Event Marketing, you own the end-to-end customer-facing communication for global and regional events—driving awareness, engagement, and lead conversion across all channels. This role combines storytelling, digital activation, and stakeholder coordination in a highly visible global marketing environment.

This full-time position is available as soon as possible. Required travel is up to 20%
This role can be based in Schaan or Paris.

What You'll do

• Own and execute all customer and market communication for global and regional event formats across pre-, during-, and post-event phases
• Develop the event storyline, messaging, and customer-facing content, including scripts, speeches, presentations, and digital assets
• Drive event-related digital campaigns to maximize registrations, engagement, and high-quality lead generation
• Ensure structured lead follow-up, KPI tracking, and performance reporting across markets and channels
• Coordinate closely with business units, content teams, and strategic marketing to align messaging and value propositions
• Support the rollout of scalable event communication blueprints for regional and local events, centralizing operations where possible
• Collaborate with the broader event marketing team to deliver and execute event formats end-to-end
• Manage stakeholders across multiple functions and regions to ensure consistent execution and value creation

What You’ll Bring

To help you succeed, we’ll provide you with everything you need so that we’re driving impact together from day one. Here’s what you’ll need to bring with you:

• At least 5 years of experience in marketing communications; experience with digital conversion campaigns and event marketing
• Strong ability to craft holistic communication concepts and customer journeys across channels
• Solid project management background; comfortable managing complex, multi-stream initiatives
• Strong understanding of Hilti’s value proposition and industry dynamics
• Hands-on, execution-focused mindset with proven stakeholder management experience

What’s In It for You

We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:

• Connection with a diverse community of over 2,100 colleagues from 70 nationalities in a region where Liechtenstein, Austria, and Switzerland intersect.
• Employee groups actively supporting causes like female empowerment and the LGBTQIA+ community.
• Leisure activities like mountain biking and tennis.
• Opportunities for community engagement both locally and internationally.
• Shared e-bikes, an on-site gym, dining options, learning opportunities, financial guidance, free parking, fuel discounts, workation, sabbatical, home office opportunity, flexible and trust-based working hours, meditation/ relaxation rooms, Hilti tool rental service, massage possibilities, and relocation support.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

For further questions, please feel free to contact Veronika Schnabel, Head of Global Brand and Communications or human resources Monica Garcia-Santos, Talent Acquisition Business Partner - [email protected].

For non-EU/ EFTA citizens: Please state your eligibility status to work in Switzerland/ Liechtenstein and note that if you do not own a valid Swiss/ Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.