Join Hilti as a Customer Service Representative. Driving growth and deliver innovative solutions for construction leaders.
This is a great opportunity to join Customer Service team based at Oasis Ara Damansara. Reporting to the Customer Service Team Leader, your new role as a Customer Service will see you taking ownership of our customer experience by providing seamless customer service while supporting process improvements and sales.
If you're ready to develop your career at a Global Company, renowned for our performing and caring culture, this is the job for you!
What You'll do
As Customer Service Representative, you’ll closely work with Customer Service team to provide assistance and support to Market Reach team. This role is highly impactful for maximizing our customer satisfaction. In order to do so, Customer Service Representative will engage in providing quality services to customers and sales team, processing orders & quotations, following up the order status with customers, and handling customer enquiries through phone or emails.
We have more than 200,000 interactions with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.
What You’ll Bring
- Degree in Business or related discipline
- Experience in using SAP and Sales Force system
- High proficiency in English & Malay
- Team playing skills with strong customer orientation
- Strong communication and presentation skills
- Self-motivation, highly energetic, outgoing character and willingness to explore self-potential in different area
- High ambition and potential to develop your long term career at Hilti
What’s In It for You
Show us what you’re made of and in return we’ll offer you:
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.