Salt la Conținut

Intern - Customer insights (m/f/x)

  • Schaan, Schaan, Liechtenstein
  • Business Development, Corporate Development
  • Students
  • WD-0029438
  • Aplică Acum

What's the role?

You will play an active role in strategic projects aiming to identify opportunities and support business decisions. Together with experienced business partners you will contribute to the brand and product development, by implementing new ways of discovering insights and translating them into business recommendations, which will be used by the senior management on a global and local levels. This will help to drive key actions aiming to sustainably create differentiated products and win customers loyalty.

Start date: optimally March 2025, duration for at least 5-6 months.

Who is Hilti?

For more than a decade, Hilti has been recognized by Great Place to Work as one of the best places to work. Founded in 1941 by the Hilti brothers, we have over 120 locations globally carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
We offer innovative solutions for the construction industry, emphasizing a passionate, inclusive team and a performance-driven culture. A substantial amount of our profit goes to the Hilti Foundation, promoting societal growth and sustainable impact.

What does the role involve?

As intern in our department, you’ll be part of the Customer and Market Insights team.
You will work on ad hoc market research and analytical projects to ensure customer centricity in the product development process and you will also support the tracking of customer loyalty.

Your key responsibilities will include:
1) develop and drive the use of social media analytics across the company to derive customer insights
2) support international market research and analytical projects to uncover customer insights, around portfolio management and customer satisfaction
3) present the outcome of your analysis to the multifunctional teams, to impact business decisions

CAREER - Our global head office is a multicultural workplace extraordinaire, with 55 different nationalities working with a shared set of values and mindset

What do we offer?

Joining our headquarters in Schaan, Nendeln, or Buchs connects you with a diverse community of over 2,100 colleagues from 70 nationalities in a region where Liechtenstein, Austria, and Switzerland intersect. Our employee groups actively support causes like female empowerment and the LGBTQAI+ community and offer leisure activities like mountain biking and tennis. We also provide opportunities for community engagement both locally and internationally. Benefits at our headquarters include shared e-bikes, an on-site gym, dining options, learning opportunities and relocation support.

What you need is:

  • Enrollment for the whole internship period in a Bachelor/Master’s program in business, marketing, sociology, psychology, market research or related fields
  • Analytical skills (working with multiple data sources, market research experience is a plus), project planning and priority setting
  • Passion for modern technologies and digitization in marketing
  • Internship experience, international experience (internship and/or exchange)
  • Ability to teamwork, effectively present and communicate in English
  • Engagement in extracurricular activities, high motivations and level of energy

Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you have no knowledge of construction, that is fine with us. We are more interested in your ability, commitment and drive to succeed.


We take our time to get to know you. As part of your recruitment process, you will get to talk to your internship coach as well as your HR Manager who both can answer some of your burning questions.

Hilti is an equal opportunity employer.