TRANSFORM THE WORLD OF CONSTRUCTION: BRING SOLUTIONS THAT MAKE A DIFFERENCE
The Key Account Manager is responsible for the strategic management and development of assigned key accounts, driving sustainable growth through long-term partnerships and value-based solutions.
The role requires the delivery of professional field sales and high-level customer consultation across assigned customers within the target industry, with a strong focus on on-site engagement and relationship building.
What You'll do
- You will manage and strategically develop defined key accounts in both regular and project business
- Providing efficient solutions and technical support on construction sites
- You will develop customer relationships across all connected locations by building strong partnerships with key stakeholders, understanding site-specific needs, and driving tailored solutions and incremental sales across the wider customer network
- Working closely across multiple departments within customer organizations and collaborating internally with colleagues from materials management, logistics, credit, marketing, technical services, and customer service
What You’ll Bring
- Excellent communication and interpersonal skills with fluent Serbian and good knowledge of English
- Customer-facing/sales experience gained in any industry, experience in technical field sales will be considered as advantage
- Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts
- Dynamic personality with strong winning and high performance mindset
- Ability to demonstrate that you're a flexible team player with a hunger to learn
- Driver's license
What’s In It for You
- Continuous investment in employee development across functions, geographies, and expert career paths
- Access to diverse trainings and promotion opportunities tailored to individual strengths
- Clear success criteria with jointly defined business and development goals
- Ongoing feedback, reviews, and coaching with team leaders
- Bonus structure tied to performance
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
