What's the role?
You will play an active role in strategic projects aiming to identify opportunities and support business decisions. Together with experienced business partners you will contribute to the brand and product development, by implementing new ways of discovering insights and translating them into business recommendations, which will be used by the senior management on a global and local levels. This will help to drive key actions aiming to sustainably create differentiated products and win customers loyalty.
Start date: optimally September 2025, duration for at least 5-6 months.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner in productivity, safety, and sustainability, we provide innovative solutions that shape the buildings, roads, and infrastructure essential to daily life. At Hilti, careers are made real by empowering you to explore the possibilities, maximize your potential, own your development, and create meaningful impact every day.
What does the role involve?
As intern in our department, you’ll be part of the Customer and Market Insights team.
You will work on ad hoc market research and analytical projects to ensure customer centricity in the product development process and you will also support the tracking of customer loyalty.
Your key responsibilities will include:
1) develop and drive the use of social media analytics across the company to derive customer insights
2) leverage data to develop analysis to answer various business questions (knowledge of Power BI or advanced excel will be an advantage)
3) support international market research and analytical projects to uncover customer insights, around portfolio management and customer satisfaction
4) present the outcome of your analysis to the multifunctional teams, to impact business decisions
Our global head office is a multicultural workplace extraordinaire, with 55 different nationalities working with a shared set of values and mindset.
What do we offer?
We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:
- Connection with a diverse community of over 2,100 colleagues from 70 nationalities in a region where Liechtenstein, Austria, and Switzerland intersect.
- Employee groups actively supporting causes like female empowerment and the LGBTQIA+ community.
- Leisure activities like mountain biking and tennis.
- Opportunities for community engagement both locally and internationally.
- Shared e-bikes, an on-site gym, dining options, learning opportunities, free parking, fuel discounts, meditation/ relaxation rooms, and Hilti tool rental service.
What you need is:
- Enrollment for the whole internship period in a Bachelor/Master’s program in business, marketing, sociology, psychology, market research or related fields
- Analytical skills (working with multiple data sources, market research experience is a plus), project planning and priority setting
- Passion for modern technologies and digitization in marketing
- Internship experience, international experience (internship and/or exchange)
- Ability to teamwork, effectively present and communicate in English
- Engagement in extracurricular activities, high motivations and level of energy
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you have no knowledge of construction, that is fine with us. We are more interested in your ability, commitment and drive to succeed.
Learn more about us: https://careers.hilti.li/en-li
Learn more about life at Hilti Headquarters: https://www.youtube.com/watch?v=UeJPLBszc2A
Hilti is an equal opportunity employer.