Team Lead Testing

What's the role?

Design concepts for further developing the quality process, systematic supplier development, QIP project manager, assisting in designing PIP projects, planning and carrying out internal and external audits (process and supplier auditor), expert in the use of QA methods (e.g., FMEA, DOE, Six-Sigma)

- Managing Test order/requirement and resources with internal and external partners
- People development and achieving Business Unit targets
- Operational testing management (lab certificate maintenance, testing process planning and optimized)
- Leading testing team in coordination with HQ

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 134 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

As a Team Lead Testing, you'll be the functional expertise with strong technical understanding of relevant technologies (educational background) and also lab management experience, furthermore you'll need:

Understanding the business

• Strong internal/external customer orientation: understanding of internal and external customer requirements related to product, cost and availability translating them into stakeholder requirements.
• Matrix organization: clear understanding of the matrix organization and knowing how to manage tasks, team members and stakeholders.
• Lab management knowledge: full understanding of the laboratory industry and to further create business opportunities leveraging the Hilti business model

• Prioritization: clear understanding of task importance and impact for overall business; independently defining & shifting priorities between projects and tasks keeping long-term targets in mind.
• Decision taking: taking decisions based on deep analysis, experience or personal assessment. Including peers and team lead as well as other experts for clarifying facts and evaluating options.
• Bring innovation: never stops questioning without losing focus on important tasks. Generating new ideas & innovation. Promotes creative ideas from suppliers adding value to business.

• Drive to outperform: logical thinker, challenging status quo, yourself & team members to achieve great results. Cut work into smart packages, monitor progress, correct course and set ambitious targets.
• Effective communication: capable to communicate topics in timely and clear fashion. Inclusion of all customers, team members and relevant stakeholders. Ability to create a sense of urgency.
• Assertiveness: keeps going until the problem is solved – unwilling to give up. Is capable to push in diverse environment for getting the problem solved.

• Foster collaboration: creates win-win situations with peers and (project) team members by understanding others point of view. Is capable to listen to all team members to collect best opportunities. Creates a sense of trust and establishes a positive team spirit.
• Networking: creates broad and sustainable network within geographically dispersed as well as different organizations internally (cross-functional) as well as externally (business units, plants, suppliers) from Europe across Asia. Actively managing multi-cultural relationships across time-zones.
• Leverage diversity: uses diversity and variety of opinions to solve problems or develop strategies. Exposes himself and others to diverse situations and is willing to ask for support or help.

• Feedback: actively collects and embraces feedback from stakeholders. Willing to provide constructive feedback to peers, team members and team lead. Self-reflective, aware of strengths and weaknesses.
• Learning agility: Develop and implement excellence standards and sharing know how with colleagues and suppliers. Capability to develop new skills based on job demand.
• Conflict ability: does not avoid conflict, but sees it as a chance to improve self and others with flexibility to attend to individual needs. Having candid conversations about performance with team.
• Bring out the best in people: passionately promoting development of team and colleagues.

We have more than 200,000 interactions with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.

What do we offer?

• 10 days of special leave, 3 days of paid personal leave and 5 days of full-pay sick leave for new regular employees (according to the proportion of current year's employment)
• Enjoy three holidays and birthday complimentary welfare.
• In addition to labor and health insurance, the company fully covers the cost of group insurance (including employees and their spouses and children)
• Health checkup plan (once every two years)
• Hospitalization subsidy for wedding, funeral and celebration
• High amount of employee referral bonus scheme
• Excellent bonus system and company car system for business departments or designated positions.

What you need is:

• University degree (Mechanical Engineering or Management) and lab management experience (>5 years)
• Sufficient expertise in fastener/tools international standard
• Certify with ISO/IEC 17025 testing Lab leader
• Effective communication skills and language skills in English, Chinese, Taiwanese (preferred)
• Team player, excellent communication & networking skills
• Fluent English and Chinese
• High learning agility
• Strong drive to outperform and crafting a direction

Why should you apply?

We have an excellent mix of people. So, if you’ve never worked in engineering or supplier, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.