Drive customer satisfaction at Hilti - support clients and deliver world-class service every day.
This is a great opportunity to join Customer Service team based at Rhodes, Sydney.
Reporting to the Customer Service Team Leader, your new role as a Customer Service & Sales Representative will see you taking ownership of our customer experience by providing seamless customer service while supporting process improvements and sales.
If you're ready to develop your career at a Global Company, renowned for our performing and caring culture, this is the job for you!
What You'll do
- Achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customer's needs
- Provide information and technical advice via telephone, live chat or e-mail on products and applications.
- Identify business opportunities and log in possible leads to the sales team
What You’ll Bring
- A customer centric, solution focused approach
- Ability to foster and maintain relationships
- Eagerness to learn
- Internationally or Domestically Mobile a plus, with the desire to develop and outperform
- Motivated and capable of working independently
- Time management, planning and prioritization skills
What’s In It for You
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
By joining Hilti Australia, you'll secure:
- A competitive salary base and bonus paid monthly
- Learning and Development: We provide many opportunities for you to grow personally and professionally, including our internal development programs, in-house learning academy, and mentorship programs
- Annual leave: Leave loading of 17.5% - i.e. you are paid and additional 17.5% of your salary for the days you take annual leave
- My Days: extra 5 days of leave
- Social Impact: Build a better future for your community by taking two days paid time off to volunteer for non-profits of your choice.
- Wellbeing: Our team members’ physical and emotional well-being is a priority. We offer comprehensive well-being programs and support
- Referral Bonus: know someone you believe to be a great fit for Hilti? Earn up to $4,000 in referral bonus
- A diverse and inclusive culture: Diversity, Equity and Inclusion a part of everything we do and is an ongoing commitment for us.
- Work-life Balance: Our flexible working concept empowers our team members to thrive in their work and balance their working and personal lives.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.