Marketing Projects & Process Manager

Influence Leadership. Accelerate Impact.

The Process Manager reports directly to the SVP, Marketing & Engineering of Hilti North America (HNA) and serves as a key partner in driving the effectiveness of executive business processes and operating rhythms. This role leads the development, implementation, and continuous improvement of critical Engineering & Marketing Management Team processes, including Review and Improve sessions, executive performance reporting, leadership meetings, action governance, and strategic events. The position partners across the Marketing & Engineering Management Team and broader organization to strengthen alignment, information flow, follow-through, and execution of leadership priorities. Through significant exposure to executive leadership and cross-functional business processes, the role provides a strong foundation for continued growth into broader leadership opportunities within Hilti.

What You'll do

• Lead the development, review, implementation, and continuous improvement of Marketing & Engineering Leadership Team processes, providing expert guidance, coaching, and support to strengthen process quality, consistency, and effectiveness.
• Analyze and interpret business performance data and key performance indicators, translating findings into accurate, timely, and actionable monthly reporting for executive leadership.
• Develop, standardize, and maintain executive reporting frameworks, templates, and materials used to support Marketing & Engineering Leadership Team Review and Improve meetings and other leadership governance forums.
• Apply disciplined project management to oversee strategic, department-wide initiatives while establishing clear milestones, tracking deliverables, and driving timelines.
• Drive cross-functional communication, alignment, and coordination among Marketing & Engineering Executive Management Team members, department leaders, and key stakeholders to ensure the successful planning and execution of shared meetings, events, and leadership initiatives.
• Own the end-to-end planning and execution of Marketing & Engineering Leadership Team meetings, including agenda development, stakeholder coordination, content collection, meeting preparation, facilitation support, and post-meeting follow-through.
• Establish and maintain governance for Marketing & Engineering Leadership Management Team Actions-in-Process, ensuring decisions, commitments, ownership, and follow-up actions are documented, monitored, and progressed appropriately.
• Manage the SVP, Marketing & Engineering and leadership team's annual operating calendar, proactively coordinating key business events, governance meetings, leadership engagements, and organizational milestones.
• Lead the development, documentation, and publication of executive meeting materials, including agendas, presentations, briefing documents, meeting minutes, decisions, and follow-up communications.
• Coordinate the end-to-end execution of leadership events and engagements across the Marketing & Engineering Function, including Review and Improve meetings, Management Team events, and visits involving global executive leaders.
• Serve as the central coordination point for visits by Marketing & Engineering Global Heads and other senior leaders, partnering with relevant stakeholders to develop agendas, prepare briefing materials, coordinate logistics, and ensure a consistent, high-quality executive experience.
• Identify opportunities to improve executive operating rhythms, meeting effectiveness, information flow, and decision-making processes, recommending and implementing sustainable solutions in partnership with leadership stakeholders.
• Perform other duties and support strategic initiatives as assigned.

What You’ll Bring

• This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.
• Bachelor's degree in Business Administration, Finance, Management, or a related field, or an equivalent combination of education and relevant professional experience required.
• Minimum four (4) years of progressive professional experience required, preferably in business process management, project management, business operations, or a related discipline; Construction industry experience strongly preferred.
• Demonstrated ability to lead process development and continuous improvement initiatives, including identifying opportunities, developing solutions, and driving implementation across multiple stakeholders.
• Proven experience in project management, successfully leading cross-functional initiatives from conception to conclusion, preferred
• Strong analytical capabilities, with demonstrated ability to analyze and interpret business data and KPIs, identify key insights, and translate complex information into clear, executive-level reporting and recommendations.
• Excellent written, verbal, and presentation communication skills, with the ability to effectively communicate and influence across functions and organizational levels, including senior and executive leadership.
• Demonstrated ability to build strong cross-functional relationships and drive alignment among stakeholders with differing priorities.
• Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint, with the ability to develop high-quality executive reporting and presentation materials.
• Understanding and experience using AI tools, preferred
• High degree of judgment, discretion, and professionalism in handling sensitive and confidential business information and executive-level matters.
• Exceptional organizational and process-management capabilities, with demonstrated ability to manage competing priorities, complex timelines, and multiple workstreams in a dynamic environment.
• Strong planning and execution skills, including the ability to proactively anticipate needs, coordinate dependencies, and drive activities through completion.
• Strong conceptual and critical-thinking skills, with the ability to connect business issues, identify root causes, and develop practical and innovative solutions.
• Ability to operate with a high level of autonomy, initiative, and accountability, while effectively partnering with the SVP of Marketing and Engieering and key stakeholders.

What’s In It for You

You’ll join a top-ranked workplace with competitive compensation, bonus potential, and a comprehensive benefits package. We offer paid time off, paid family leave, educational reimbursement, 401(k) matching, and medical/dental/vision coverage. You’ll also have two paid days annually to give back to your local community.

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range.

At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $90,000 - $100,000 with bonus at target of $6,750-$7,500.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.