Sales Solutions Manager

What's the role?

The Solutions Manager will be responsible for the implementation and execution of the Tool Services marketing strategies through their direct reports in the Chicago market.

The Solutions Manager is responsible for overall performance management of their team, through the effective creation of tactical sales plans across multiple divisions in their Market Organization (MO) with the goal of increasing Solution Customers as part of Hilti’s global Customer Engagement Strategy. Responsible for developing account-specific sales strategies and overall sales competency of their respective team.

They will also be responsible for people development through coaching and modeling of the Solution Consultants via Hilti’s development process (My Development) and performance management process (My Contribution) with a focus on developing future leaders and management candidates.

Who is Hilti?

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

What does the role involve?

• Execute and deliver on the key performance indicator goals for the territory outlined by the HUB Tool Services and respective market organization leadership and service managers
• Utilizes outstanding communication & interpersonal skills to motivate and educate team members and to develop teamwork within and outside of the group
• Planning of, and participation in, experience exchanges, regional meetings, product launch meetings, review and improve sessions, performance reviews and development discussions within region, with HUB Tool Services and respective Divisional managers across multiple Divisions in respective Market Organizations
• Drive Solution Consultant engagement and support in collaborative business development across Divisions
• Effectively coach, manage, review and execute activities in conjunction with a robust opportunity-oriented pipeline management process
• Train and Coach Solution Consultants on the consultative Solution (Fleet Management & ON!Track) sales process
• Shorten and improve time to performance of new hires
• Planning and participation in trade shows and other industry event
• Reporting and analysis of sales results to Division Manager and General Managers of Market Organization
• Provide marketing support for new product development projects for both hardware, services and software development
• Responsible for building, maintaining and developing a high performing team through ongoing professional and competency development
• Required to communicate broadly and regularly in writing and verbally across multiple Divisions and Market Organization
• Responsible for coaching direct reports how to develop and implement training sessions for their local teams
• Regular use of social media as a tool to improve company knowledge of market positioning as it relates to customer use
• Model and coach behaviors through time spent virtually and in the field with each team member
• Assist in the development of sales & budgetary forecasts on a territorial basis to achieve a balanced distribution of growth responsibility & thus an effective achievement of sales goals
• Coordinate activities, such as seminars & marketing activities to support field personnel
• Review, assess and provide input towards additional revenue opportunities through territory realignments, headcount allocation and underpenetrated high potential accounts
• Additional duties as assigned

Hilti North America ranked #1 in our industry on Glassdoor's 'Top 100 Best Places to Work' for 2025.

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:

• Medical/Dental/Vision coverage effective on your first day of employment.
• 401(k) plan with dollar-for-dollar matching up to 6%, and fully vested after one year of employment.
• Generous Paid Time Off policy and holidays including two days to give back to your local community.
• Paid parental leave, sabbaticals, military leave.
• Education reimbursements
• Up to five days per year of back-up daycare.
• Life, accident and disability insurance.
• Employee Assistance Program (EAP), company-paid wellness screenings.
• Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate.

What you need is:

• Bachelor’s degree required, or five years of sales experience and/or 2 years management experience
• Two to five years' experience within software sales
• Two to five years' experience managing a sales team
• Competency in coaching/training a team
• Strong ability to gain access and facilitate meetings with C-Level employees and decision makers
• Ability to gather appropriate information and analyze it to develop & implement effective strategies
• Competency in the use of sales productivity tools
• Strong presentation, communication & interpersonal skills required

Why should you apply?

Let’s face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. This role gives you the opportunity to help shape the future of construction.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.