Field Engineer

What's the role?

​The role of Field Engineer provides technical support and drives the sales of specified products to salesforce and customers (buying and non-buying) consistent with Hilti’s strategy. Responsibilities include, but are not limited to, educating the design communities concerning proper use and advantages of Hilti fastening and protection products while capitalizing on Hilti competencies to secure commitments for specification or approval of Hilti Products. This position protects company from liability exposure through use of sound engineering judgment while providing leadership and coaching to new and less experienced team members.

Who is Hilti?

The role of Field Engineer provides technical support and drives the sales of specified products to salesforce and customers (buying and non-buying) consistent with Hilti’s strategy. Responsibilities include, but are not limited to, educating the design communities concerning proper use and advantages of Hilti fastening and protection products while capitalizing on Hilti competencies to secure commitments for specification or approval of Hilti Products. This position protects company from liability exposure through use of sound engineering judgment while providing leadership and coaching to new and less experienced team members.

What does the role involve?

Provide technical support as requested. 
This may include the following:

• Face to face, telephone, and electronic communication with territory salesperson, strategic business personnel, sales managers, contractors, designers, specifiers, or officials of codes and approvals
• Competent written communication with customers (buying and non-buying); such communication must be technically accurate, minimize Hilti’s exposure, and demonstrate common-sense problem-solving capabilities
• Visit jobsites and company offices with or without salespeople or strategic business personnel to assess application problems, opportunities, and provide technical education and solutions
• Investigate product failures in the field and provide product management feedback on local issues as needed
• Investigate business opportunities in the field by participating in Customer Surveys as needed for product and market development
• Participate in local sales strategy development and at sales management review and improve sessions

Obtain specifications and approvals for use of Hilti products, concentrating on high potential designers, specifiers, and owner groups:
• Provide professional educational seminars and presentations for Architectural Engineering firms to inform them of Hilti products, their performance characteristics, applications, and product limitations
• Provide competent recommendations to engineers, architects, and other designers on specific applications using sound engineering judgment; educate specifier on technical advantages of Hilti solutions not covered by test data• Provide field testing to determine appropriate capabilities in situations not covered by test data
• Review project specifications or calculations for engineers and architects; provide feedback to designers regarding accuracy, suitability, and code compliance
• Utilizing software provided by Hilti, maintain accurate records of contacts and specifications; coordinate with salesforce to ensure that key opportunities are capitalized on
• Create and coordinate jobsite management within CRM system utilizing Hi Site; includes creation of specific jobsites, applications, and active participation in the monthly sales management meetings (with Regional Manager)
• Communicate application specifications with design community to sales team utilizing CRM system, assigning tasks and action items to applicable Account Managers for conversion of specification to sale
• Maintain and update regional fact-base and contacts of designers, influencers, and code officials

Work with local/regional code and approval agencies to obtain necessary approvals:
•Understand construction methods and local building codes, as they relate to Hilti products
• Provide input on technical approvals and reports related to Hilti’s products
• Active in local organizations of the design and construction community,

93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people

What do we offer?

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $90,000 – $100,000 with bonus at target of $16,000.

In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including:

• Medical/Dental/Vision effective the first day of the month following employment
• Team member Only coverage premiums paid by Hilti
• Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
• Business Travel Accident paid by Hilti
• Basic Dependent Life Insurance paid by Hilti
• Option Life, AD&D, and Critical Illness for team member and dependents
• Short-term Disability paid by Hilti
• Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
• Generous Paid Time Off policy and holidays including two days to give back to your local community
• Paid parental leave, sabbaticals, military leave
• Education reimbursement and student loan assistance
• Up to five days per year of back-up daycare
• Employee Assistance Program (EAP), company-paid wellness screenings
• Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

What you need is:

• Bachelor’s degree in Mechanical or Civil Engineering required; Master’s degree (technical or business) preferred
• Knowledge of construction methods and practices preferred
• Two (2) years minimum experience in engineering/construction role preferred
• Professional Engineering Designation (P.Eng) preferred

Who should apply?

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.

Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.

This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location

Work is performed in jobsite conditions, which may include working at high elevations. Adverse Working Conditions:

• Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year
• Depending on geography employees may be exposed to adverse heat or cold
• Construction jobsites may also expose specialists to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites
• Up to 50% travel required for the role.

• Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Canadian Occupational Health and Safety Regulations (COHSR), and General Contractors

• Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product

• A valid class 5 with clean driving abstract: Maximum of 4 demerit points for the previous 3 years, no major violations in the last 12 months and no more than 2 violations for the previous 3 year period.