Customs Compliance Process Expert

Drive Global Compliance Through Smart Customs Strategies

This position is responsible for US, Canada, and Puerto Rico customs compliance activities, including research, planning, and execution of customs-related processes. The role focuses on ensuring regulatory compliance, optimizing customs procedures, and serving as a subject matter expert in customs operations to minimize costs and risks.

What You'll do

• Monitors and evaluates actual and proposed customs, legal, and regulatory changes to determine potential impact on company operations.
• Serves as a process expert in resolving complex customs compliance and audit-related issues.
• Conducts in-depth research and prepares customs memorandums to support key customs positions.
• Prepares duty drawback data to ensure maximum duty recovery.
• Collaborates with Hilti AG, customs consultants, and customs brokers to ensure correct application of the “first sale” valuation method for inventory goods from Hilti plants and specific suppliers in China and other countries, maximizing import tariff savings.
• Verifies supply chain security procedures in accordance with the US Customs-Trade Partnership Against Terrorism (C-TPAT) program.
• Supports execution of the US Trade Compliance Program (TCP) audit requirements, including entry verification, tariff classifications, valuation, origin, antidumping, and training.
• Partners with HAG Compliance to address US and Canadian forced labor requirements.
• Provides expert guidance during customs audits to reduce liabilities and ensure compliance.
• Suggests strategies for protesting, appealing, and settling customs issues, and supports legal counsel by gathering relevant documentation for litigation.
• Maintains and enhances databases containing tariff classifications, export control classification numbers, other government agency information, and antidumping data to ensure consistent clearance of imported goods.
• Assigns tariff classifications using expert knowledge of the Harmonized Tariff System, General Rules of Interpretation, and prior customs rulings.
• Works with customs consultants to ensure timely resolution of entries flagged for reconciliation.
• Executes post-entry processes including corrections, protests, and voluntary disclosures, ensuring accuracy and compliance.
• Maintains an export program in accordance with Bureau of Information Security and other agency regulations, and collaborates with Customer Service and other teams to ensure compliance.
• Develops and maintains sound business relationships with customs auditors, brokers, and internal stakeholders.
• Tracks and reports customs broker performance using KPIs and communicates results monthly.
• Performs other duties as assigned.

What You’ll Bring

• Bachelor’s Degree in Business, Logistics, or related field required.
• Master’s Degree in Business, Logistics, or related field preferred.
• Three (3) years of corporate customs experience preferred.
• Two (2) years of classification experience for construction tools and materials preferred.
• Two (2) years of experience with CTPAT and TCP processes preferred.
• Customs broker license preferred.
• Extensive knowledge of US and Canada Customs programs, including C-TPAT and TCP.
• Extensive knowledge of US and Canada customs laws and regulations.
• Ability to work with all parties involved in international transportation and customs clearances including vendors, carriers, forwarders, agents, US customs, Canada customs, and other regulatory agencies.
• Demonstrated strong conceptual and critical thinking skills with ability to apply innovative approaches to problem solving.
• Demonstrated strong organizational skills and ability to work independently.
• Demonstrated ability to collaborate effectively across teams.
• Proficiency with Microsoft Office programs and SAP.
• Ability to prioritize, multi-task, and meet deadlines.
• Ability to handle confidential material with discretion.

What’s In It for You

In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and two days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.