What's the role?
We’re looking for an intern to join our After Market Services (AMS) team in the Tool Service Centre (TSC), one of the key drivers behind why our customers choose Hilti: exceptional service. This 6-month internship offers hands-on experience in operations, process improvement, and customer support, with the potential to transition into a full-time role.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
The Tool Service Centre operates with a mix of manufacturing-like processes, customer service excellence, and daily customer interactions.
As an intern, you will:
- Support TSC management processes, methods, and tools.
- Contribute to improving tool repairs, quotations, and complaint handling.
- Lead and/or assist with process, methods, tools, and operational projects.
- Support repair operations, including material replenishment and logistics (inbound/outbound).
- Assist in repair operations when required.
Hilti operates in more than 120 countries with over 32,000 employees worldwide, delivering innovative tools, technologies, software, and services for the global construction industry.
What do we offer?
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.
What you need is:
- Bachelor’s/Master’s Degree in Supply Chain, Engineering, Manufacturing, or Business.
- Valid Emirates residency under family or school sponsorship.
- Strong proficiency in Excel; ERP knowledge (e.g., SAP) is an advantage.
- Transformational mindset with drive, assertiveness, active listening, and collaboration skills.
- Curiosity and openness for change and improvement, with a problem-solving attitude.
- Commitment to “doing the right thing” before “doing things right.”
Why should you apply?
Year after year, Hilti is recognized as one of the top Great Place to Work employers globally and locally. We pride ourselves on a diverse team of nationalities, backgrounds, and experiences, where success comes from teamwork and ability.
We look forward to receiving your application!
