What's the role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti is very proud to be ranked as the UK's 19th best super large organisation to work for in the Great Place to Work survey.
What does the role involve?
On a day-to-day basis, you can expect to:
- Go out into the field each day to see our customers, ask them open questions to understand their needs and provide a tailor-made solution
- Demonstrate our innovative products and state-of-the-art software to customers on-site
- Further develop ‘focus’ customers by building relationships, as well as uncovering new business leads
- Be responsible for the operational, organisational and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce
We are proud to have a long-term bonding with our employees: More than 30% of our employees have been part of the Hilti family for over a decade.
What do we offer?
We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:
- Genuine career advancement (more than 80% of all leadership roles are filled internally)
- 6% employer pension contributions
- Private Health Insurance and Employee Assistance Programme
- Company vehicle and fuel card for sales roles
- 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
- Paid leave to work on charitable projects
- Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
- Different ways to work flexibly, including working from home and compressed hours
- Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
- Trips to locations such as Milan, New York and global HQ for high performers across all teams
What you need is:
- Customer-facing/sales experience gained in any industry
- Solution-oriented approach – you have the ability to uncover customers’ pain points and needs in order to provide our best-suited solutions
- You share our values – commitment, teamwork, courage and integrity
- Resilience and adaptability – you will be comfortable to meet all levels of customer from a site operator to managing director
- Drive – a motivated approach to achieving success and overcoming challenges
- Curiosity – you have a passion to learn, develop and grow
- Organizational skills – you are excellent at managing your time and priorities, and can easily work autonomously
- A full, clean, manual UK driving license to visit our customers on site 5 days a week, Monday to Friday
Who should apply?
We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you’ve never worked in sales or construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
*Please note that due to the Christmas period there will be a delay in applications being reviewed and the Team will be in touch in the New Year with feedback on your application*
Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds.
If you need any support with your application please contact gbcareers@hilti.com.
Hilti is where your best belongs. We are an equal opportunity employer and value the contributions of all our team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion or family status.
