What's the Role?
We are looking for a high calibre candidate with strong business acumen to unleash your high potential, starting as Tool Service Manager. Our people come from different walks of life with a shared dedication to high performance and consistent results.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
Repair Service Manager holds key responsibility in implementing negotiated service standards and strategies. It means taking responsibility for monitoring and reviewing the KPIs to identify issues and improvement areas, driving lean management principles, and taking actions to expand the pool of loyal customers by dealing with their needs.
Leadership is also critical for Repair Service Managers. You will work towards ensuring the organizational sustainability by acquiring and coaching talents & success. Close engagement with the marketing team is another part of this role to develop the tools service strategy.
- We are a multinational company
- We are certified a great place to work
- We are ranked number 5th globally as the best employer worldwide
What do we offer?
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own diary while being part of a friendly team. We’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with development and career opportunities as soon as you’re ready for the next challenge.
What you need is:
- Degree holder in Business / Marketing / Engineering or related disciplines
- At least 5 years of experience in repair, maintenance, product marketing or operations management in which 2 years in management role
- Strong leadership, communications and presentation skills
- Strong planning and organizational skills, independent, dynamic and highly motivated
- Customer oriented and understanding of service operations with proven success record of operational excellence and continuous improvement
- Someone with potential and high ambitious to move to next level in their career
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
Why join us?
- Develop your career with hands-on experience and clear advancement paths.
- Join a culture that values teamwork, commitments, courage and integrity.
- Contribute to meaningful work that drives company and personal success.
