What's the role?
We’re looking for a driven and motivated individual to join us as an Internal Sales Account Manager team, based in our Head Office in Manchester. But this is no ordinary sales job, as ours is a uniquely high-performing and supportive working culture.
What You'll do
As an Internal Sales Account Manager you'll:
- Use consultative telephone selling techniques to support a range of your construction customers within a defined territory and trade, to find out how we can best meet their business needs.
- You’ll be managing your own time, so you’ll need drive and motivation to keep striving for your targets.
- Developing clear strategies to extend your customer-base by building relationships with your most engaged customers.
- You’ll also need a keen attention to detail to ensure that data quality on the customer platform is of the highest standard.
- Develop clearly formulated strategies, using your trade knowledge, to achieve sales targets and generate measurable contributions to your customers and our profitability.
- Establish clear and consistent pricing within your territory and those passed over to other team members to ensure sustainable profitable growth and will follow up on all leads to turn them into business opportunities and generate leads when field or technical input is needed.
What You’ll Bring
- Proven Sales or Account Management experience
- Excellent telephone manner and an ability to build rapport quickly over the telephone
- Good communication skills, with the ability to relay information at all levels within the organisation
- Self-driven, proactive attitude and highly motivated to achieve results
- Ability to learn new ideas/products and implement quickly
- Ability to work with other team members to grow the business
- Support the increasing competency of our solutions via other sales teams
- Ability to proactively drive the working relationship with internal and external team members
What’s In It for You
We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:
- Genuine career advancement (more than 80% of all leadership roles are filled internally)
- 6% employer pension contributions
- Private Health Insurance and Employee Assistance Programme
- 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
- Paid leave to work on charitable projects
- Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
- Different ways to work flexibly, including working from home and compressed hours
- Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
- Trips to locations such as Milan, New York and global HQ for high performers across all teamsOur Regional Head Office is based at Circle Square in Central Manchester, where we are located a short walk from Oxford Rd train station and St Peter's Square tram stop. We offer a hybrid working pattern between the office and home and different ways to work flexibly so please feel free to talk about what flexibility means to you at your interview.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. If you need any support with your application, please contact gbcareers@hilti.com. What you can expect when applying to a position with Hilti:
- We are committed to having all applications reviewed by a human and while nobody is infallible, we stand by our people centric approach to everything we do
- Once you submit your application you can expect to receive automated notifications from our system (triggered by our recruiting team)
- Applications that do not make it to the interview stage (with a hiring manager) will not receive personalized feedback.
- Our end-to-end recruitment process (including evaluation time and interviews) may last between 3 and 6 weeks. You can expect to hear back from us within 2-3 weeks (on average) regardless of outcome
- We wish you the best in your application process. Check out our career frequently asked questions for application and interview tips. We are an equal opportunity employer and value the contributions of all our team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion or family status.
