Turn engineering expertise into real customer impact.
As a Technical Support Engineer, you will act as a technical consultant, providing professional engineering support and solutions to Hilti customers and specifiers. You will develop technical specifications, engineering calculations, and construction solutions while working closely with Sales and Engineering teams to deliver the best solutions for customer projects.
What You'll do
1. Provide professional technical support and consultation to Hilti customers and specifiers through phone, email, and direct communication.
2. Develop technical solutions, engineering specifications, calculations, and construction method statements based on customer requirements.
3. Support customer technical submissions and approval processes.
4. Identify customer challenges, provide improvement recommendations, and deliver practical engineering solutions.
5. Provide technical support to internal teams, especially Sales and Engineering colleagues.
6. Build strong customer relationships and support long-term business development.
What You’ll Bring
1. Bachelor’s degree in Engineering, preferably Civil, Construction, Architecture, or 2. Mechanical Engineering.
3. Technical or construction experience; experience combining engineering knowledge with customer-facing or sales experience is preferred.
4. Experience using CAD and BIM tools in a commercial or project environment.
5. Strong communication skills with the ability to explain technical concepts clearly.
6. Effective communication skills in Chinese and English, including verbal and written communication.
What’s In It for You
1. Combine your engineering expertise with customer consulting and solution development.
2. Work with leading construction projects and innovative engineering solutions.
3. Develop expertise in Hilti products, construction technologies, and digital engineering solutions.
4. Collaborate with Sales, Engineering, and global teams in an international environment.
5. Build a long-term career path in technical consulting, engineering, or commercial roles within Hilti.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
