Enterprise Needs Met. Systems That Scale
Are you passionate about creating seamless, innovative payment experiences in the digital world?
As an IT Business Analyst for our Flexible Payments Program you will play a critical role in shaping the future payment solutions for our customers. This role requires a blend of business acumen, technical knowledge in an S/4/HANA, S/4/HANA Cloud environment and keen understanding of payment trends to drive initiatives that enhance customer payment experience, efficiency and operability in an integrated architecture leveraging SAP technology (i.e. SAP Digital Payments).
What You'll do
As an IT Business Analyst for Flexible Payments, you will drive requirements gathering by engaging with stakeholders, including business users, product owners, and technical teams, to identify, document, and validate requirements. You will work closely with cross-functional teams to understand business objectives and convert them into functional requirements and technical specifications. Based on your deep understanding of processes and technology you will recommend improvements, enhancements and scalable solutions. In your role you will be instrumental in successfully shipping our product increments to our markets by actively participating in all stages of our product release process. You will ensure the stability, reliability and performance of our product post-implementation by troubleshooting and work with technical teams to resolve issues in a timely manner.
In this role you will be part of a highly motivated and professional team owning the initiative to drive customer payment experience based on scalable, secure and compliant set-up and thereby contributing directly to Hilti’s Lead 2030 strategy.
Lastly, you will definitely profit from your process, functional & technical experience in the areas; Payment process for customers, Finance (AR, AR-Settlement process, Bank Accounting, Payment Run), Sales & Distribution (Order entry, Billing), interfaces / integration with external systems (e.g. SAP DP, SAP CCP, SAP API Management, SAP Business Technology Platform), PCI DSS knowledge and debugging skills in ABAP
What You’ll Bring
- Bachelor's Degree and/or Master’s Degree in Information Technology, Computer Science or other relevant education
- Proven experience in business analysis within digital payments or financial technology in an S4/HANA (Private/Public) environment including working or interface experience with external systems (e.g. SAP DP, subscription billing,e-billing, subscription billing, tax reporting) and understanding of integrations between SD & FICO modules. Debugging skills in ABAP is beneficial. Knowledge of payment compliance standards, e.g. PCI-DSS, is a plus.
- Good understanding of business processes in SD or FICO, in the context of a globally operating enterprise
- Willingness to learn and develop yourself and your colleagues
- Excellent communication skills, high commitment, self-responsibility, and customer orientation
- Experience in working in an international/virtual/geographically dispersed team
What’s In It for You
We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:
- Work alongside colleagues from multiple nationalities in a vibrant, fast growing regional hub.
- Access to global mobility opportunities and international project exposure.
- A caring, collaborative culture built on integrity, trust, wellbeing, and high performance, proudly recognized as a Great Place to Work® 2025.
- Structured learning programs, cross functional exposure, and fast-tracked career pathways through Hilti Asia Learning & Development.
- Opportunities to work on regional and global initiatives that accelerate your growth.
- Modern, flexible work environment in Kuala Lumpur, including hybrid working options (varies by role).
- Comprehensive medical coverage, wellness activities, sports groups, CSR and volunteer initiatives, and regular engagement events.
- Attractive compensation, performance-based rewards, and employee discounts including access to Hilti tools.
- Strong commitment to sustainability and community impact through various initiatives and programs.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
