What's the role?
This is an exciting opportunity to join our Tool Service Centre based in Seven Hills. As a Tool Administration Coordinator, you will ensure an efficient, customer focused tool repair experience in line with policies and goals set for Hilti's After Market Services.
If you are someone with a proactive approach and passion for tools this is the right role for you!
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
- Control of the repair workflow throughout the Tool Service Center
- Provide technicians with required paperwork and information to complete repairs
- Keep a clean and safe workplace
- Maintain inspection regulations and administrative processes
- Ensure assigned tasks are completed in a timely manner
- Active cooperation in achieving performance targets
- Active cooperation with internal and external customers, to ensure expectations are being meet
Hilti ranked 5th in the World's Best Workplaces for 2024!
What do we offer?
Show us what you’re made of and we’ll offer you:
- A competitive salary base + super
- A diverse and inclusive culture
- Leave loading of 17.5% - i.e. you are paid 17.5% of your salary for the days you take annual leave
- Access to Converge EAP - with you & your family members entitled to 6 free sessions per year (in the areas of lifestyle, legal, money & nutrition)
- Opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after
What you need is:
- Ability to start your working day early, in line with the Tool Service Centre operations
- Passionate about providing consistent customer service
- Physically able to complete labour-intensive tasks
- Experience in general administrative duties (maintaining reports, records, filing, time keeping etc..)
- Attention to detail & good organisational skills
- Strong interpersonal skills with the ability to collaborate with others
- IT proficiency - MS Office & SAP Experience would be an advantage
- Forklift license preferred but not mandatory
Why should you apply?
We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Work somewhere where you are trusted to make a difference. Where you can become your best. Where your curiosity can shape what’s next. Interested? Apply ASAP and we'll review applications as they come in!
