Drive SaaS Growth Through Strategic Outbound Sales and Customer
The role of the Outbound Sales Specialist, SaaS is responsible for driving the sale of products to prospective clients through outbound calls, email communications, individual meetings, and through received inbound leads. This position will analyze customer needs and map potential solutions, while building trusting customer relationships. It will partner with Account Managers (AM), Field Engineers (FE), Sales Development Representatives, and product management to deliver applications to the market via a multi-channel sales approach.
What You'll do
- Manage the entire sales cycle from finding a client to securing the deal
- Present products to prospective clients via web demo & phone discussions
- Serve as product specialist focused on obtaining new business through software, services and education
- Manage and grow customer relationships in assigned technology/domain and territory
- Develop proposals; engage in enterprise negotiations and execute sales
- Complete timely and accurate sales forecasts and reports to support management’s strategic decision-making
- Contact and cultivate internally developed leads; pursue target opportunities within assigned territory
- Utilize networking to find new sales opportunities, developing them into long term partnerships
- Remain in frequent contact with assigned clients to understand their needs and provide recommended Hilti product solutions
- Respond to complaints and resolve issues to ensure customer satisfaction and the preservation of the company’s reputation
- Additional duties, as assigned
What You’ll Bring
- This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.
- Bachelor’s degree in business administration, sales, or marketing, required
- Two (2) years of experience in outbound sales, account executive sales closing role, or outside sales required
- Experience in SaaS platform software sales preferred
- Demonstrated results in the solutions-based selling process
- Ability to uncover customer needs including: goals, plans, challenges, timeline, budget, authority
- Demonstrated communication (written, verbal, presentation, negotiation) skills
- Proactive approach to sales through new business development and lead management follow-up
- Ability to be persuasive, sales-driven, client-focused, and a team player
- Proven abilities in time management and prioritization to ensure management objectives are met
- Proven skills in prospecting and sales cycle management
- Experience selling software solutions into engineering, construction titles, preferred
- Demonstrated knowledge of MS Office
- Experience with CRM software (ie. Salesforce), preferred
- SaaS B2B experience preferred
What’s In It for You
We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
