Engineering Service Center Team Lead

Drive production excellence by leading teams, streamlining workflows, and ensuring on-time project delivery.

The Engineering Services Team Lead is responsible for leading a team of production workers (Mechanical Assemblers, CNC Fabrication Machinists, Material Handlers) in a prefabrication/product modification environment to ensure efficient production processes and timely completion of orders. Tasked with organizing workflow, training new employees, and implementing quality control measures to meet productivity targets. Position provides transportation, inventory control, people supervision, workload planning, proficiency, and usage of Hilti system applications, and the oversee fabrication of capital projects. The position includes interfacing with project business project managers, master scheduler, fulfillment managers, business units, and other areas at corporate headquarters.

What You'll do

• Execute all floor shop management tasks: workload balancing, performance and Best Practice Process management.
• Lead and supervise a team of production workers (assemblers, CNC machinists, material handlers); run and supervise all daily business elements in the absence of ESC management.
• Organize workflow to meet specifications and timelines.
• Train new employees on production processes and safety protocols; assist in the development of standard operating procedures.
• Implement and monitor quality control measures to ensure product standards are met.
• Collaborate with other departments to optimize production processes.
• Maintain a safe and clean work environment.
• Address team member concerns and escalate issues as needed.
• Monitor production metrics and report on team performance. Troubleshoot production problems and implement solutions.
• Implement continuous improvement initiatives to enhance efficiency.
• Ensure compliance with company policies and regulations.
• Run daily floor operations and direct ESC team members to ensure execution of the defined Engineering Service Center (ESC) targets.
• Assist the ESC Manager in operational aspects including but not limited to: Efficient and accurate receiving, Customer service, Opening procedures and tasks, closing reports & procedures including securing and closing the facility at end of day, mitigating inventory loss, damage, and accuracy problems, and Maximizing labor hours while developing a strong working knowledge of all ESC equipment and the safe use of such equipment.
• Other duties as needed or assigned.

What You’ll Bring

• This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.
• High School Diploma or GED, required.
• Associate degree or bachelor’s Degree, preferred.
• Two (2) years’ experience in a manufacturing environment required.
• Three (3) to five (5) years of CNC experience, preferred.
• Basic understanding of warehouse management systems, SAP preferred.
• Functional knowledge of Microsoft Office applications.
• High mechanical aptitude required.
• Strong math skills.
• Demonstrated experience reading and interpreting technical work instructions and drawings.
• Knowledge of production processes and quality control standards.
• Problem-solving and decision-making abilities.
• Familiarity with safety regulations and procedures.

What’s In It for You

You’ll receive a generous compensation package for the work that you do with the possibility to earn bonus for going above and beyond. You’ll get great benefits including Medical and Dental insurance, generous Paid Time Off (including 2 days to go and give back to your local community however you want) educational reimbursement, health and wellness days – the list goes on.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.