Turning customer challenges into practical solutions, one conversation at a time.
We are looking for a Hilti Store Representative to join our sales team in Lithuania. This is a practical, customer-facing role where you will help construction professionals find the right products, services, and solutions for their everyday work. The working hours are 8:00–17:00, Monday to Friday.
You will welcome customers to the Hilti Store, understand what they need, demonstrate our products, and provide clear, professional advice. You will also help keep the store organised and running smoothly by managing stock, service orders, documentation, and other daily operational processes.
This is not a traditional retail role. You will work with professional customers, learn about the construction industry, and become a trusted point of contact in the store. You will have responsibility from the beginning, while receiving the training and support needed to build your product knowledge and sales skills.
At Hilti, every role contributes to making construction more productive, safer, and more sustainable. You will be part of a collaborative team where people share knowledge, take ownership, and work together to deliver a great customer experience.
What You'll do
- Welcome customers and understand their needs, challenges, and daily work
- Recommend suitable Hilti products, services, and solutions
- Demonstrate products and explain their key features and benefits
- Support in-store sales and contribute to achieving the team’s commercial goals
- Build positive, long-term relationships with customers visiting the store
- Manage customer touchpoints related to purchases, repairs, orders, and service enquiries
- Monitor stock levels, process replenishments, and receive and organise deliveries
- Manage documentation, price labels, customer information, and other store administration
- Coordinate the intake and dispatch of tools for repair and service
- Maintain a safe, organised, and welcoming store environment
- Collaborate with Account Managers and other teams to ensure customers receive consistent support
What You’ll Bring
- A genuine interest in customer service and sales
- A proactive approach and motivation to achieve results
- Strong communication skills and confidence when working with different customers
- A practical mindset and willingness to understand customer challenges
Accuracy, responsibility, and attention to detail - The ability to work independently while contributing to the wider team
- Curiosity and willingness to learn about Hilti products, services, systems, and the construction industry
- Fluent Lithuanian and a good working knowledge of English
Previous experience in sales, retail, or customer service would be valuable, but it is not essential. What matters most is your interest in working with customers, your willingness to learn, and your motivation to develop.
What’s In It for You
- A structured onboarding programme covering Hilti’s culture, products, services, systems, and approach to sales
- Ongoing product and sales training to help you become confident in the role
- Support from your manager and colleagues, together with regular development conversations
- Responsibility and the opportunity to contribute ideas from the beginning
- Experience working alongside Account Managers and other teams across the business
- Opportunities to deepen your expertise as a Store Representative or explore other roles within Hilti as your career develops
- A caring, collaborative, and performance-oriented team environment
- Salary of EUR 2000 to EUR 2400 gross per month, plus bonuses and a three-level benefits package
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
