What's the role?
Are you a mechanically minded individual whose problem-solving drives your motivation? Hilti North America is looking for a Tool Service Technician. Someone who can bring precision, speed, and pride in every repair.
You will be working with first-class Hilti tools, reading blueprints and diagnosing issues, replacing broken components, and restoring their performance to factory standards.
If you love working with your hands, solving mechanical challenges, and working for a family-owned business, then this is your kind of role.
Did I mention it’s a climate-controlled environment? That means comfort year-round while you do what you do best.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
- Stay sharp by continuously building your technical knowledge reviewing repair manuals, schematics, and technical files to stay ahead of the curve.
- Diagnose issues and perform high-quality repairs using the right tools, systems, and corrective techniques.
- Use hand scanners to track tools through the automated repair process.
- Run functional and safety tests after every repair to ensure tools meet Hilti’s high standards and keep our customers safe.
- Support inventory accuracy by picking the right parts, identifying shortages, and helping maintain optimal stock levels.
- Partner with Senior Technicians and sales teams to keep communication flowing and customers informed.
- Keep your workspace clean, organized, and efficient.
- Follow company policies and live out Hilti’s values in everything you do.
- Take on additional tasks as assigned by your supervisor.
Our logistics operation is special because we own our whole supply chain, something that’s almost unique for a company of our size.
What do we offer?
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.
What you need is:
- High School Diploma/GED or equivalent experience required.
- Experience in mechanical or electrical repairs.
- Experience using Windows applications is required.
- Read blueprints.
- Assembling or equivalent experience required.
- Occasionally lift to 50 lbs.
- Stand for long periods and perform repetitive reaching, bending, and climbing.
- Must be able to stand for up to 8 hours daily while performing tool repairs at workstations.
Why should you apply?
Let’s face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. This role gives you the opportunity to help shape the future of construction.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
