What's the role?
This role is responsible for ensuring the quality of products, services and documentation associated with Project Acquisition & Execution in accordance with customer requirements with internal and external regulations.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
- Responsibility for the quality of the acquisition and execution of customer projects.
- End-to-end management of project quality to ensure feasibility of meeting all quality requirements.
- Strategic involvement in large projects business and leading specific projects from a quality perspective (specials, product qualification programs, approved vendor list) together with corporate, global and regional stakeholders.
- Act as the liaison for project quality topics between customers, project execution team, suppliers and service providers as well as other internal and external stakeholders.
- Lead the handling of internal quality related issues and customer complaints.
- Moderate quality risk management in projects, qualification of new products and changes as well as the creation of early warning systems.
- Coordinate the quality activities related to design, engineering, as well as manufacturing (including value added services), by working with subject matter experts.
- Responsible for and driving quality improvement in projects through cross-functional initiatives, process responsibility, including validation through e.g. audits and analysis of customer data.
- Ensure knowledge and experience sharing within the organization based on the learnings from projects.
- Ensures compliance with quality standards & requirements on a regional level across market organization.
- Drives prevention of quality-related risks through risk assessment.
- Drives reduction of CoNQ (Cost of Non-Quality) through prevention of complaints.
- Persistency to achieve expected quality objectives on time and on budget.
- Understanding customer quality requirements and their impact on business results.
- Building and nurturing relationships at all levels and across functions to help influence results.
- Communicating effectively one-to-one, within and across teams, taking the audience into account and adapting the style accordingly.
93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
What do we offer?
In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.
What you need is:
- Engineering degree, required
- Civil/Structural engineering degree, preferred
- Minimum 3 years of experience in structural analysis, FEA (Finite Element Analysis) & simulation software, required
- Working knowledge of relevant quality and industry standards and regulations
- Working knowledge of quality processes and tools
- Working knowledge of international and industry specific standards and regulations (e.g. ISO 9001 etc.)
- Working knowledge of 3D CAD software and modelling system (Revit etc.)
- Internal / process auditor license, preferred
- Minimum 5 years of experience in engineering, product development or related technical field
- Advanced knowledge of quality processes and tools
- Advanced knowledge of relevant quality and industry standards and regulations
- Lead auditor license, preferred
Working Conditions:
- Working conditions include normal office environment as well as occasional travel to field and jobsites.
- Occasional domestic travel, required.
- Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year
- Depending on geography employees may be exposed to adverse heat or cold
- Construction jobsites may also expose specialists to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites
- Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Occupational Safety and Health Administration (OSHA), and General Contractors
- Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product
Why should you apply?
Let’s face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. This role gives you the opportunity to help shape our future and make a real impact from day one.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
