Lead Complex Projects. Build Better Customer Outcomes.
The Manager, Make-to-Order (MTO) Execution & Project Management Office (PMO) provides enterprise-level oversight of the MTO portfolio, ensuring projects meet requirements and enabling the MTO team to fulfill and execute complex orders and projects. You will lead Project Managers and Fulfillment Managers, drive portfolio prioritization and resource allocation, manage escalations and customer risks, and maintain strategic relationships with key customers. This role contributes directly to project execution as needed, as well as the strategic development of the team and portfolio within Hilti’s strategy.
What You'll do
- Provide leadership, coaching, and development for Project Managers and Fulfillment Managers.
- Set individual and team performance expectations, ensure accountability, and build a strong execution-focused culture.
- Lead and coordinate cross-functionally across product modification locations, materials management, legal, credit, transportation, logistics, field sales, and other teams to align and manage tasks; conduct project coordination meetings to evaluate progress and prepare updates.
- Work closely with the Senior Manager, MTO PMO to support Hilti’s strategy.
- Own execution outcomes across a diverse and complex portfolio of customers.
- Set portfolio-level priorities and make resource and demand tradeoffs to optimize execution performance.
- Actively contribute to projects when required to ensure successful outcomes.
- Establish and maintain strong relationships with key customers and relevant stakeholders.
- Understand materials management and supply chain constraints to forecast materials and support the program’s multiyear pipeline.
- Organize a pipeline of opportunities with potential sales, success rates, and resources.
- Serve as the primary escalation owner for customer issues and risks.
- Ensure compliance with legal, regulatory, and contractual requirements.
Working Conditions:
This role works in a combination of office conditions, manufacturing facilities, and construction job site conditions, with up to 20% domestic and international travel required. The job requires walking on construction sites and uneven surfaces and may include climbing scaffolding, ladders, and stairs during all seasons of the year. You may be exposed to erratic temperatures and excessively loud noises. Hardhat, safety vest, safety glasses, gloves, steel-toe boots, and long pants may be required for construction sites, manufacturing facilities, or test lab facilities. You must observe and follow all safety regulations required by Hilti, Canadian Occupational Health and Safety Regulations (COHSR), the Occupational Safety and Health Administration (OSHA), and contractors. You must be able to lift and carry up to 65 pounds; ear protection and extended periods of standing may be required.
What You’ll Bring
- This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.
- Bachelor’s degree in Engineering, Construction Management, Supply Chain, or a related field required.
- Master of Business Administration or advanced technical degree preferred.
- Minimum of three years of experience in engineering, construction management, or related Hilti project management required.
- Five years of experience in project execution, operations leadership, or a related field preferred.
- Demonstrated experience leading teams and managing complex, multi-project portfolios.
- Ability to drive outcomes in make-to-order or similarly complex operational environments.
- Project Management Professional (PMP) or equivalent certification preferred.
- Proven ability to inspire cross-functional teams and understand how they interact.
- Demonstrated time-management and organizational skills, including the ability to organize projects, track successes, and bring best practices to future projects.
- Excellent written and verbal communication skills, including the ability to communicate complex situations.
- Experience using Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
- Experience with ERP systems; SAP required.
What’s In It for You
You’ll join a top-ranked workplace with competitive compensation, bonus potential, and a comprehensive benefits package. We offer paid time off, paid family leave, educational reimbursement, 401(k) matching, and medical/dental/vision coverage. You’ll also have two paid days annually to give back to your local community.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
