Coordinator

What's the role?

The Coordinator is responsible to provide superior sales support and customer service by working with the distribution team through the receiving, warehousing, and order fulfillment functions, as well as organizational Lean objectives.

Who is Hilti?

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

What does the role involve?

• Responsible for the preparation and shipping of outbound parcels and receipt of inbound product
• Maintain functional expertise by reviewing and retaining task related ERP system transactions
• Contribute to team goals by accomplishing tasks while meeting key performance targets
• Maintain a safe and clean work environment by keeping pallet areas, racks, shelves, and workstations neat and orderly
• Prepare Hazmat paperwork for related shipments (UPS / FEDEX / LTL)
• Prepare Bills of Lading
• Maintain inventory control by utilizing appropriate equipment and performing cycle counts
• Maintain quality service by following organizational standards
• Take lead role in projects when relied upon
• Communicate clearly both orally and in writing to internal and external customers as needed
• Take on a variety of roles within a given work day
• Other duties as needed or assigned

Hilti North America has been consecutively recognized in Selling Power’s Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023.

What do we offer?

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $21-$24.

In addition to a competitive base salary, we offer a robust benefits package including;

• Medical/Dental/Vision effective the first day of the month following employment
• Team member Only coverage premiums paid by Hilti
• Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
• Business Travel Accident paid by Hilti
• Basic Dependent Life Insurance paid by Hilti
• Option Life, AD&D, and Critical Illness for team member and dependents
• Short-term Disability paid by Hilti
• Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
• Generous Paid Time Off policy and holidays including two days to give back to your local community
• Paid parental leave, sabbaticals, military leave
• Up to five days per year of back-up daycare
• Employee Assistance Program (EAP), company-paid wellness screenings
• Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

What you need is:

• High School Diploma or GED, preferred
• Minimum two (2) years’ proven warehouse experience, required
• Reach truck experience preferred
• PC literate; proficient in Microsoft Office, Excel, and Outlook
• Excellent attention to detail
• Good math skills
• Power equipment skills (forklift, pallet jack)
• Effective oral communication skills
• Ability to work in a team environment and maintain self- responsibility
• Ability to stay committed, maintain integrity, and practice innovation
• Dependability a must
• Willingness to travel to support HNA distribution network
• Flexibility in schedule
• Ability to maintain a high sense of urgency while maintaining a clean and safe environment
• Ability to take lead role in projects when relied upon
• Ability to communicate clearly both orally and in writing to internal and external customers as needed
• Ability to take on a variety of roles within a given work day

Who should apply?

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.

Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.

This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location

Working Conditions:

Adverse Working Conditions:

• Erratic temperature control (hot in summer, cold in winter)
• Workshop environment is subject to hear, cold, noise, dust and other particles
• Operation of large equipment and machinery (i.e. production machines and forklifts)

• Must observe and abide by any and all safety regulations as required by Hilti and Occupational Safety and Health Administration (OSHA)
• Proper labeling and handling of hazardous materials per Hilti and OSHA policy
• Must wear steel toe boots, safety glasses, safety vest, and other safety equipment as required when working in the warehouse and/or operating machinery

• Regular heavy lifting of 50 + lbs.
• Occasional heavy lifting up to 75 lbs. required
• Warehouse material handling equipment and truck loading / unloading
• Must be able to tolerate a variable climate, prolonged standing, repetitive bending and reaching, and climbing up and down ladders