Industry Account Manager - South Wales

About The Role

As an Account Manager in our Energy and Industry division you will be pivotal in driving growth and customer satisfaction across some of our largest, most complex clients. In this field-based role, you will become the go-to expert, visiting customers every day and positioning solutions that improve productivity and solve problems.

Each day you will bring meaningful impact to every interaction for customers that are experts in industries such as manufacturing, modular construction and pharma to name a few.

At Hilti we thrive on a direct B2B sales model, meaning your impact is immediate and meaningful and you’ll be championing real change in productivity, safety, and sustainability, by showing up and being present.

What You'll do

• Spending most of your time in the field, visiting customer locations Monday to Friday. Build strong relationships and show solutions that meet customer needs.
• Focus on winning new business by finding leads, following up, and closing deals. Keep strong connections with existing customers to ensure success in your territory.
• Plan your pipeline with proven methods and creative ideas. Use digital tools and training to uncover new opportunities and deliver results.
• Keep up to date with products and market trends. Bring a positive, solution-focused approach to every customer visit.

What You’ll Bring

• A full, manual UK driving licence with no more than 6 points, and a willingness to travel to customer sites every weekday - Monday to Friday.
• Eligibility to work in the UK—please note that due to minimum salary thresholds, we are unable to offer visa sponsorship for Account Manager roles.
• Experience in a fast-paced customer focused position ideally as an account manager or in a business development position.

• Excellent organisational skills and the ability to work independently, managing your time and priorities effectively.
• Resilience and adaptability, with the confidence to engage with stakeholders at all levels—from Site Operators to Managing Directors.
• A solution-oriented approach, with the ability to uncover customer pain points and present tailored, value-driven solutions.
• A natural sense of drive, curiosity, and motivation to succeed, learn, and grow.

What’s In It for You

We really value our people, and we've worked hard to develop a reward package that reflects this. Some of our benefits include:

• A competitive base salary and uncapped bonus potential.
• Company vehicle and a fuel/charging card.
• Extensive onboarding and training process and companywide events in Manchester.
• 33 days holiday (inc. Bank Holidays) plus paid days off for great moments in life - your birthday, moving home, getting married and moments where you may need more support – fertility treatment, neonatal birth, home emergency day.
• You also have the opportunity to buy additional leave days each year.
• Private healthcare, life insurance and wellbeing support.
• 6% pension contribution.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

What you can expect when applying to a position with Hilti:
1. We are committed to having all applications reviewed by a human and while nobody is infallible, we stand by our people centric approach to everything we do
2. Once you submit your application you can expect to receive automated notifications from our system (triggered by our recruiting team)
3. Applications that do not make it to the interview stage (with a hiring manager) will not receive personalized feedback.
4. Our end-to-end recruitment process (including evaluation time and interviews) may last between 3 and 6 weeks. You can expect to hear back from us within 2-3 weeks (on average) regardless of outcome

We wish you the best in your application process. Check out our career frequently asked questions for application and interview tips.