What's the role?
We are looking for a proactive and visionary Product Owner to join our e-commerce team. This role is pivotal in shaping and delivering digital solutions that enhance the customer journey on Hilti Online. You will be responsible for managing the product backlog, writing user stories, aligning with stakeholders, and ensuring timely delivery of high-impact features.
What You'll do
- Define and communicate the product vision, roadmap, and KPIs aligned with strategic business goals.
- Own and manage the product backlog, ensuring clarity, prioritization, and continuous refinement.
- Write clear and actionable user stories to guide development teams.
- Lead sprint planning, reviews, and retrospectives in an Agile/Scrum environment.
- Collaborate with UX, development, analytics, and business stakeholders to deliver high-impact features.
- Align with stakeholders across functions to ensure shared understanding and timely delivery.
- Analyze customer behavior, market trends, and internal data to inform product decisions.
- Ensure seamless integration of new features into the global e-commerce architecture.
- Act as the voice of the customer and advocate for user-centric design and functionality.
- Monitor product performance and iterate based on feedback and analytics.
What You’ll Bring
- Experience as a Product Owner, ideally in e-commerce or digital platforms. Ideally 4 years of practical experience.
- Strong understanding of Agile methodologies (Scrum, Kanban).
- Experience with tools like JIRA, Confluence, Google Analytics, and A/B testing platforms.
- Excellent communication and stakeholder management skills.
- Analytical mindset with a passion for data-driven decision-making.
- Familiarity with e-commerce KPIs, conversion funnels, and customer experience metrics.
What’s In It for You
We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:
- A caring and performance-oriented culture.
- A recognised Great Place to Work 2025, which celebrates our commitment to a culture that values care, performance, and innovation for our greatest strength, our people.
- Competitive rewards and comprehensive career development opportunities that ensure your success is our priority.
- Click on the link to know more <a href="https://careers.hilti.group/en/where-we-are/kuala-lumpur-malaysia/">Kuala Lumpur | Hilti Careers</a>
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Join us in making construction better.
Apply now.
Learn more about us: <a href="https://careers.hilti.group/en">https://careers.hilti.group/en</a>
Learn more about our recruitment process: <a href="https://careers.hilti.group/en/candidate-interview-preparation/">https://careers.hilti.group/en/candidate-interview-preparation/</a>
