Diagnosing and repairing Hilti tools and machinery, ensuring excellent customer service
Hilti is on the lookout for a skilled and motivated technician to become part of our dynamic repair centre in Shah Alam. In this hands-on role, you’ll be diagnosing and repairing Hilti tools and machinery, ensuring our customers receive top-tier service and support. Whether you're experienced in tool maintenance or eager to grow your technical skills, this is a fantastic opportunity to work with a globally respected brand in a collaborative, inclusive environment.
What You'll do
Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals and technical files.
Diagnose and resolve faults on Hilti tools and machinery
Perform high quality repairs to Hilti products through problem diagnosis and application of prescribed corrective measures while utilising appropriate tools and systems.
Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.
Conduct final functional and safety testing after every repair to ensure customer safety.
Communicate potential faults to Repair Centre Supervisors
Follow safety protocols and maintain a clean, organised workspace
Use Hilti systems and technology to complete all repair-related administrative tasks
Develop product knowledge to identify and share insights on repair trend
What You’ll Bring
A true interest in becoming an outstanding technician
Experience or knowledge within an electrical/mechanical discipline
Interest in future development and a willingness to progress
Great attention to detail and the understanding of a safe workplace
Positive attitude towards team work and continuous improvement
Knowledge or experience using software's and systems for repair administrative task
What’s In It for You
Show us what you’re made of and in return we’ll offer you:
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
