Перейти до вмісту

IT Business Analyst - Order to Cash (OTC)

What's the role?

You will be involved as a part of our global solution called “Serrala FS2Autobank and SmartEye” which is fully integrated with our SAP ERP S/4HANA system and where state-of-the-art technologies are used, such as Artificial Intelligence (AI) and Machine Learning (ML) modeling. You will work closely with IT Product Owners as well as having a 1:1 counterpart from the Finance Business team for roadmap/project/strategy planning. We are a truly Global Team where we collaborate with the Global Business Teams on 5 major topics (Innovation, Compliance, Operation Excellence, Digitalization and Automation). We are focusing to bring the user centric as well as customer centric approach to another level and develop or implement advanced tools and services for our finance business across the world. Not only operational, but you will also be involved in steering and driving continuous improvement initiatives such as Lockbox, Bill of Exchange (BOE) and Cash Management.

Who is Hilti?

Join Hilti – A Great Place to Work 2024 & ranked as Asia’s 4th Best Workplaces.

At Hilti, innovation drives everything we do. We’re committed to improving productivity, safety, and sustainability in the global construction industry and beyond. Our strong customer relationships help us create solutions that truly build a better future.

With over120 locations worldwide, we take pride in fostering a deep sense of belonging that extends into our lives and homes.

At Hilti Asia IT Services, we’re at the forefront of digital transformation in construction, aligned with our mission of Making Construction Better. As the IT backbone of Hilti, we empower over 34,000 employees across 120+ countries, delivering cutting-edge solutions to enhance productivity globally. Based in Malaysia, we collaborate with global teams, utilizing the latest technologies in software development, analytics, IT infrastructure, and design engineering to drive transformative initiatives.

Based in Malaysia, we collaborate with global teams, utilizing the latest technologies in software development, analytics, IT infrastructure, and design engineering to drive transformative initiatives.

Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Come be a part of our journey and make a lasting impact!

What does the role involve?

As an IT Business Analyst in the OTC Area, you will learn about the business processes and support the design, development, testing and implementation of solutions in our ERP system (SAP S/4HANA and Business ByDesign) or interact with our multiple third-party applications. Simultaneously, you will be involved in defining the processes together with business, developing system requirements, designing, prototyping, testing custom technology solutions, and supporting system implementation to maximize efficiency for a business model. You will be working primarily with our SAP S/4HANA system and on the integration between S/4HANA with 3 rd party tool such as Serrala FS2Autobank and various financial topics such as Business Partner, Payment Cards etc. On top of the projects, you will be actively working on supporting daily operational topics via our ticketing platform (ServiceNow – Requests / Incidents). You will work closely with highly competent team members within FICO IT to provide solutions to our business.

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.
You will be part of a global and diverse team located in Kuala Lumpur, Malaysia. You will be actively working with IT colleagues in other strategic IT locations (Buchs - Switzerland and Plano/Tulsa – USA) and with our business stakeholders around the world. We live Diversity and Inclusion. We develop and manage our team members based on trust and empowerment. Our values are integrity, courage, teamwork and commitment

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction. Additionally, we offer you a wide range of benefits.
Our IT team works in close collaboration with its business stakeholders and each area is driving and supporting each other for a genuine successful outcome. You will have the opportunity to learn our processes, be part of a project and contribute to the overall success of it, drive improvements and get experience in the exciting finance world. You will be part of a global team and learn what it means to be part of the Hilti family.

What you need is:


  • Minimum Bachelor’s degree in Information Technology, Computer Science, or any other relevant education.
  • Minimum of 1-3 years of experience in SAP FICO modules in SAP ERP environment.
  • Basic understanding in SAP FICO Modules (Account Receivable (AR), Finance (FI), Account Payable (AP)) will be considered as beneficial in the role.
  • High willingness to learn SAP processes, integrations and interested in project management related tasks.
  • Good command of English (spoken and written), communication, and adapting skills in a multicultural environment.
  • Familiar with Atlassian (JIRA/Confluence), ServiceNow tools & any other collaboration tools.

Why should you apply?

At Hilti, we’re leading the digital transformation in the construction industry. With our innovative technologies, we’re pushing the boundaries of what's possible—whether it's through advanced software development, data driven solutions, or state-of-the-art IT infrastructure. By joining our team, you’ll be part of a dynamic environment where technology meets real-world impact, enabling smarter, more efficient, and safer construction processes worldwide.

We offer:

  • Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics.
  • A chance to work with global teams on solutions that are shaping the future of construction.
  • Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape.
If you’re passionate about technology and ready to make an impact in an industry that’s critical to shaping the world around us, Hilti Asia IT Services is the place for you.


Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. If we like what we see, you'll be invited to a telephone interview.

If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.

#JoinHiltiAsiaITServices
Looking forward to hearing from you!

Цифрові технології

Працюйте над проектами, які змінюють наш бізнес і формують майбутнє галузі.

Працюйте над проектами, які змінюють наш бізнес і формують майбутнє галузі.

Дивитись більше