What's the role?
We are looking for an experienced Repair Technician for our Tools Service Center team to unleash their high potential.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
The purpose of the role is to analyse, repair and test Hilti tools in line with global repair and workflow standards. The role involves working and participating in a lean environment, working efficiently, and contributing to continuous improvement. The job holder needs to sustain a passion for the customer as a trigger to drive service levels and repair quality.
Scope: Anchor job in the Tool Service Technician structure.
Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are ranked 4th (medium category) amongst Philippines’ Best Workplaces in 2022 and 17th Among Asia’s Best Workplaces by Great Place to Work Institute®.
What do we offer?
You will have an excellent onboarding program, and we will give you the resources you need to excel in your role. Your responsibilities will drive impact to the business and will enable you to grow and develop as a finance professional. You will have the freedom and autonomy to do what it takes to deliver outstanding results.
Show us what you are made of, and we will offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It is a great way to find the right match for your ambitions and achieve the exciting career you are after.
On top of this, we have a thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places . It is how we find the right fit and further our teams personally and professionally.
What you need is:
10 Things to Be Good At 1. Demonstrate professional behavior: Be on time, use always safety equipment, follow the workflow defined at the bench, respect your colleagues 2. Be a team player: We drive our success by working as a team enjoying the strengths of each other and by following our values. 3. Comply with all rules and regulations: and TSC defined processes 4. Demonstrate passion for customer: Understand how the repair process impact customer satisfaction and act accordingly, respond quickly to business partner needs, promote customer centric thinking in the team. 5. Actively contribute to our CIP approach: Propose ideas of how we can improve. Listen to ideas of your team 6. Execute the repair process according to our repair standards: diagnostic tools, RSI, spare parts management etc. 7. Develop yourself: Set yourself professional development goals don’t be afraid to fail 8. Be open for change: We evolve thanks to constant change in the way we work. Accept change with positive attitude 9. Be high performing team member: With an attitude of winning and driving outstanding results for you and for your team 10. Execute the technical requirement for the repair process: Working safely, correctly and efficiently with hand tools and all equipment in the TSC. Roles and Responsibilities • Analysing, repairing, testing Hilti power tools in line with global repair standards and workflow standards. • Work in and participate in a lean environment, work efficiently and contribute to continuous improvement • Sustain a passion for the customer as a trigger to drive service levels and repair quality
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. We live and breathe a Care and Perform culture. And, if you have never worked in construction before, that is fine with us. Success at Hilti is down to teamwork and ability, no matter what your background is.
Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds.
If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.
