What's the role?
Take the chance to bring innovation and process excellence to our customer-facing employees, collaborating with teams across 120 locations!
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner in productivity, safety, and sustainability, we provide innovative solutions that shape the buildings, roads, and infrastructure essential to daily life. At Hilti, careers are made real by empowering you to explore the possibilities, maximize your potential, own your development, and create meaningful impact every day.
What does the role involve?
- Continuously monitor the market and internal environment to identify new innovations and technologies from suppliers, regions, Competence Centers, Business Units, and Global Process Managers. Evaluate their feasibility, business alignment, and ROI.
- Support CPOs/POs in integrating innovation into the delivery of defined objectives and results.
- Build and maintain relationships with suppliers, market organizations, and Competence Centers to foster collaboration and ensure a steady flow of innovative ideas.
- Monitor the performance of implemented innovations with CPOs/POs, ensuring desired outcomes and providing feedback for continuous improvement or decommissioning.
- Regularly benchmark solution usage against industry standards and identify areas for improvement.
- In close collaboration with the Global Business Process Excellence Manager manage the Global Process Management community, drive governance for process modeling and documentation, and enable the Market Reach Process Organization to build and scale strategic marketing processes.
- Build and maintain process landscapes, covering areas such as account development, pricing, order management, lifecycle management, large projects, engineering services, and enabling processes.
- Strengthen business acumen of technical team members, facilitate exchange between Hilti Asia in Kuala Lumpur/Malaysia, global teams and region A2.
- Support KL-based team leaders in initiatives to strengthen KL teams.
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.
What do we offer?
We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:
- A caring and performance-oriented culture.
- A recognised Great Place to Work 2025, which celebrates our commitment to a culture that values care, performance, and innovation for our greatest strength, our people.
- Competitive rewards and comprehensive career development opportunities that ensure your success is our priority.
- Click on the link to know more Kuala Lumpur | Hilti Careers .
What you need is:
- Min 5 years of experience in market reach related functions.
- Strong strategic thinking and business acumen with a customer-centric mindset.
- Demonstrated passion for innovation, continuous improvement, and delivering measurable impact across business processes and outcome.
- Strong process-oriented mindset, with a focus on operational efficiency and a proactive, results-driven attitude.
- Advanced ability to build and nurture collaborative relationships, driving alignment and engagement across diverse teams, organizational levels, and external partners.
Why should you apply?
We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an inclusive, caring and high-performing culture that embraces diversity in all its forms.
At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact.
Whether you're in finance, marketing, product development, or any other team, your work directly contributes to advancements that make construction sites safer, more sustainable, and more efficient. Bring your unique perspective to a team that values what makes you you. Together, let's make construction better and build a better future for everyone, everywhere.
Join us in making construction better.
Apply now.
Learn more about us: https://careers.hilti.group/en
Learn more about our recruitment process: https://careers.hilti.group/en/candidate-interview-preparation/
