What's the role?
As Program Manager Product Care you define and execute the lifecycle management strategy for a portfolio of precision instruments used in construction and other verticals. You ensure production continuity, safeguard quality, and maintain high levels of customer satisfaction. Leading a cross-organizational team of technical experts, you drive initiatives to deliver product upgrades, increase production efficiency, and reduce costs. You closely collaborate with suppliers and R&D groups in an international setting.
Based in Jena, Germany, this position requires approximately 10-15 % travel and reports to the Senior Director of Development & Operations under the umbrella of our ICT Joint Venture.
We are looking to fill this position at the earliest convenience.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner in productivity, safety, and sustainability, we provide innovative solutions that shape the buildings, roads, and infrastructure essential to daily life. At Hilti, careers are made real by empowering you to explore the possibilities, maximize your potential, own your development, and create meaningful impact every day.
Our plant in Jena is part of the Hilti production network for the assembly of optical measuring instruments and stands for the highest quality, sophisticated production technologies and trend-setting innovations. In addition to providing the supply chain with our series products, we use our know-how to support our central functions in the development of the Hilti products of tomorrow.
What does the role involve?
- Develop and implement a comprehensive strategy for product maintenance and operational improvements in line with overall business objectives
- Define and manage scope, goals, and deliverables of a product care activities
- Successful execution of product care projects together with the respective project leaders and teams to scope: including schedule, quality, and costs
- Clearly understand and communicate projects status, schedules, risks, resource requirements, and cost for each project
- Continuously improve project execution through rigorous implementation of best practices and lessons from previous projects
- Collaborate with the Engineering and Operations management teams to manage and improve the performance of internal project teams and outside partners
- Coaching of project leaders and team members to help them execute projects effectively and efficiently
- Evolve the produce care organization to adapt to business requirements and streamline collaboration between different stakeholder groups
- Balance your time to ensure all projects get adequate support from you to ensure positive and timely results
CAREER - We want your thirst to learn, courage to challenge and desire to improve things, including yourself.
What do we offer?
We offer a modern and professional working environment with a wide range of national and international development opportunities and challenges. We strive to create the conditions for you to develop your individual potential and complete your tasks in the best possible way. We are eager to learn and open to new ways of thinking and cultures. We rely on heterogeneous teams to achieve our goals and ensure the company's success in the long term.
What you need is:
- Bachelor’s degree or equivalent in Production Engineering, Supply Management or Project Management
- Proven ability to lead cross-functional teams to results
- Minimum 5 years’ experience in complex development projects including hardware and software components, experience in manufacturing and production engineering as well as precision optics is a plus
- Ability to develop effective, professional relationships with internal departments, external engineering and manufacturing partners that transcend potentially adversarial circumstances.
- Excellent written and verbal communication skills, including the ability to structure complex topics and prepare documents for senior management
Why should you apply?
We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an
inclusive, caring and high-performing culture that embraces diversity in all its forms.
At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact.
Whether you're in finance, marketing, product development, or any other team, your work directly contributes to advancements that make construction sites safer, more sustainable, and more efficient. Bring your unique perspective to a team that values what makes you you. Together, let's make construction better and build a better future for everyone, everywhere.
Hilti is an equal opportunity employer.
