Engineering with Purpose. Solutions That Stand Strong.
This position provides technical support and drives the sales of specified products to salesforce and customers (buying and non-buying) consistent with Hilti’s strategy. This position educates design communities concerning proper use and advantages of Hilti fastening and protection products. This position capitalizes on Hilti competencies to secure commitments for specification or approval of Hilti Products while adding value by assisting design community and influencers in solving design problems using Hilti Products. This position protects company from liability exposure through use of sound engineering judgment. Provides leadership and coaching to new and less experienced team members.
What You'll do
Provide technical support as requested. This may include the following:
- Telephone, and electronic communication with territory salesperson, strategic business personnel, sales managers, contractors, designers, specifiers, or officials of codes and approvals
- Competent written communication with customers (buying and non-buying); such communication must be technically accurate, minimize Hilti’s exposure, and demonstrate common-sense problem-solving capabilities
- Investigate product failures in the field and provide product management feedback on local issues as needed
- Investigate business opportunities in the field by participating in Customer Surveys as needed for product and market development
- Participate in local sales strategy development and at sales management review and improve sessions
- Provide professional educational seminars and presentations for A/E firms to inform them of Hilti products, their performance characteristics, applications, and product limitations
- Provide competent recommendations to engineers, architects, and other designers on specific applications using sound engineering judgment; educate specifier on technical advantages of Hilti solutions not covered by test data
- Review project specifications or calculations for engineers and architects; provide feedback to designers regarding accuracy, suitability, and code compliance
- Utilizing software provided by Hilti, maintain accurate records of contacts and specifications; coordinate with salesforce to ensure that key opportunities are capitalized on
- Create and coordinate jobsite management within CRM system utilizing Hi Site; includes creation of specific jobsites, applications, and active participation in the monthly sales management meetings (with RM)
- Communicate application specifications with design community to sales team utilizing CRM system, assigning tasks and action items to applicable AMs for conversion of specification to sale
- Maintain and update regional fact-base and contacts of designers, influencers, and code officials
- Work with local/regional code and approval agencies to obtain necessary approvals:
- Understand construction methods and local building codes, as they relate to Hilti products
- Provide input on technical approvals and reports related to Hilti’s products
What You’ll Bring
- Bachelor’s degree in Engineering required, Structural or Civil Engineering preferred
- Master’s degree (technical or business) preferred
- Knowledge of construction methods and practices preferred
- 2 years minimum experience in engineering/construction role preferred
What’s In It for You
In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.