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Account Manager

What's the role?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in top 20 UK’s Best Workplaces by the Great Place to Work institute.

What does the role involve?

On a day-to-day basis, you can expect to:

  • Go out into the field to see our customers, ask them open questions to understand their needs and provide a tailor-made solution
  • Demonstrate our innovative products and state-of-the-art software to customers on-site
  • Further develop ‘focus’ customers by building relationships, as well as uncovering new business leads
  • Be responsible for the operational, organisational and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce

We welcomed 1000 additional team members last year and have more than 33,000 employees worldwide.

What do we offer?

At Hilti we have a passionate and inclusive global team and a caring and performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by colleagues who support you and safe in the knowledge your results will be recognised and rewarded.

In addition to a competitive base salary and uncapped bonus potential, we offer a comprehensive benefits package and other perks, including:

  • Extensive onboarding & training process and companywide events in Manchester
  • Incentives for best performers such as trips to places like New York City, Milan, and Miami
  • Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme
  • 33.5 days’ holiday (inc. Bank Holidays) with opportunity to buy additional days
  • Private healthcare, life insurance and wellbeing support
  • 6% pension contribution
  • Company vehicle and a fuel/charging card
  • Company laptop and mobile phone
  • £2,000 reward for referring a successful candidate to Hilti

What you need is:

  • Customer-facing/sales experience gained in any industry
  • Solution-oriented approach – you have the ability to uncover customers’ pain points and needs in order to provide our best-suited solutions
  • You share our values – commitment, teamwork, courage and integrity
  • Resilience and adaptability – you will be comfortable to meet all levels of customer from a site operator to managing director
  • Drive – a motivated approach to achieving success and overcoming challenges
  • Curiosity – you have a passion to learn, develop and grow
  • Organizational skills – you are excellent at managing your time and priorities, and can easily work autonomously
  • A full, clean, manual UK driving license to visit our customers on site 5 days a week, Monday to Friday

Who should apply?

We don’t expect you to be a construction or sales expert. For us, it’s about the right person – our training will cover the rest!


Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds.

If you need any support with your application, please contact gbcareers@hilti.com.
If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer, but we'll be sure to stay in touch.

Hilti is where your best belongs. We are an equal opportunity employer and value the contributions of all our team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.

Ventes et service client

Travailler dans les ventes chez Hilti, c’est chercher à établir de solides relations de confiance avec nos clients.

Travailler dans les ventes chez Hilti, c’est chercher à établir de solides relations de confiance avec nos clients.

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