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Hilti Store Manager

Built on Service. Driven by Connection.

We’re looking for a Hilti Store Manager to join our sales team in Lithuania, leading the successful operation of a Hilti Store and ensuring outstanding customer satisfaction. In this role, you’ll manage and operate the store to maximize walk-in sales and support smaller field accounts, all while providing exceptional customer service.

You’ll assist construction professionals in finding the right solutions, demonstrate innovative products, and build long-lasting, trusted relationships. This isn’t just retail - it’s a hands-on partnership that boosts productivity, safety, and sustainability, while accelerating your own career growth.

What You'll do

· Lead daily store operations, ensuring excellent customer service and efficient workflows

· Sell and promote Hilti products and services to walk-in customers and smaller field accounts

· Consult customers, demonstrate products, and drive sales through effective merchandising

· Oversee order entry, goods receipt, repairs, cash handling, and inventory management

· Review sales trends and stock levels, ensuring accurate replenishment and timely backorder management

· Maintain a clean, organized store environment and ensure equipment is in good condition

· Drive process improvements, challenge existing practices, and collaborate closely with the sales team

What You’ll Bring

· Proven ability to lead daily operations, drive improvements, and challenge the status quo
· Strong customer service mindset with experience in retail, sales, or managing daily processes (leadership experience is an advantage)
· Excellent problem-solving, decision-making, and analytical skills to develop effective business strategies
· Ability to grow and maintain a loyal customer base through consultative selling and effective product demonstrations
· High accuracy, accountability, and resilience in a fast-paced, dynamic environment, with a willingness to learn
· Strong communication skills, fluent Lithuanian and good English; able to work effectively across departments
· Solid understanding of MS Office; mechanical aptitude and familiarity with construction documents are considered advantages

What’s In It for You

· Comprehensive onboarding and ongoing training to support your success
· Strong development opportunities with the chance to expand your role and grow within the business
· Competitive salary: 2200-2700 EUR gross
· Quarterly bonus structure tied to performance
· 3-level benefit package offering additional support and flexibility

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Ventes et service client

Travailler dans les ventes chez Hilti, c’est chercher à établir de solides relations de confiance avec nos clients.

Travailler dans les ventes chez Hilti, c’est chercher à établir de solides relations de confiance avec nos clients.

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