What's the role?
Join us as a Store Representative, where you will play a vital role in driving sales and providing excellent customer service for Hilti owned-operated store. This position offers an exciting opportunity to engage directly with customers, understand their needs, and offer tailored solutions. You will manage daily sales operations, build lasting relationships with clients, and contribute to the store's success.
The role offers significant growth potential, with opportunities to transition into on-roll positions and explore further career paths in Sales and Marketing with Hilti.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
The purpose of the role is to promote the Hilti image, sell Hilti products and services, consult with customers and prospects in a Hilti Store. The role involves managing inventory, sales records, administrative functions, order information, maintaining the customer database and dealing directly with walk-in customers and local team members on a daily basis. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales.
Scope: Anchor job in Hilti Store structure - manages inventory and sales records; cross-sells, upsells.
•Actively engage with customers to understand their needs and offer tailored solutions using a consultative sales approach. •Monitor and optimize in-store processes to improve efficiency, including order processing, quotes, and stock management. •Conduct product demonstrations to showcase unique features and maximizing sales opportunities. •Build and maintain long-term relationships with customers by delivering exceptional service and personalized attention. •Ensure compliance with company policies, safety protocols, and maintain a high standard of store presentation. •Contribute to creative marketing initiatives to increase footfall and store visibility
What do we offer?
Your responsibilities will be great and, with them, we’ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results.
We’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process which enables your career progression as soon as you’re ready for the next challenge.
What you need is:
Engineering Degree with at least one year of sales experience Strong proficiency in managing both technical and commercial aspects of customer interactions. Excellent written, verbal, and presentation skills required Proven ability to collaborate with cross-functional teams and with colleagues across all levels.
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork, ability and competitive drive, no matter what your background.