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IT Business Analyst - Logistics Services & Transport

What's the Role?

Hilti Logistics Services and Transport as global IT department drives innovation and excellence for processes, data, and systems in distribution logistics at Hilti. In your role as IT Business Analyst, you are going to design, implement, and support innovative and reliable digital solutions on the foundation of customer needs and strategic requirements for our Transport and Logistics Services application landscape. In close collaboration with our business counterparts, other IT departments, and external partners you are leveraging our portfolio of SAP and further cloud/ on premise products to accomplish visionary business objectives in logistics for more than 50 Hilti organizations worldwide.

You will be located in our strategic IT office in Kuala Lumpur (Malaysia) and with this be part of our international team with team members in Malaysia, Switzerland, and the United States.

Who is Hilti?

We provide leading-edge tools, technologies, software and services for the global construction sector. Hilti is a multicultural workplace with 127 different nationalities committed to global teamwork.

Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hilti`s Global IT team is known for its focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

What does the role involve?

Hilti Logistics Services & Transport as corporate IT partner to Global Logistics business departments is taking responsibility to design, implement, and run sophisticated digital transport solutions & logistics service offerings for our customers as well as Hilti’s internal supply chain. With your strong understanding of business processes and related IT systems you build, improve, and support our digital solution portfolio. We achieve this in a hybrid approach of combining state-of-the-art cloud systems like BY TMS, SAP ByDesign, and carrier integrations with our global on-premise SAP S/4HANA ERP backbone system. As an IT Business Analyst, you will provide professional advice to logistics business partners and are responsible for translating new business requirements into value adding sustainable IT solutions.

In an agile approach you are collaborating with business product owners and partner with developers to elaborate convincing solution alternatives. This includes to work with user stories and define technical specifications, perform system configuration, execute testing, and support the end-to-end solution lifecycle. Join us and be part of the team collaborating in a leading-edge work environment and help us continue to outperform our competition.

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction. Additionally, we offer you a wide range of benefits.

What you need is:

  • Bachelor’s degree in Information Management, Computer Science or in a related field (Master’s Degree preferred).
  • 2+ years of relevant work experience in a Logistics related IT environment ideally experienced in SAP S/4HANA and/or Transport Management solutions like BlueYonder TMS.
  • Ideally used to work in a distributed Agile Software Development setting (experience utilizing agile delivery processes and tool chain).
  • Ability to effectively and target oriented communicate complex concepts to a non-technical and technical audience consisting of different levels of communication partners in English (verbal and written).
  • Proven business acumen and passion for logistics and customer orientation.
  • Strong interpersonal skills and team player approach with the ability to connect with global partners to bond, inspire, influence and accomplish goals.
  • Hands-on mentality and entrepreneurial mindset paired with strong sense for ownership and product quality to implement and support IT solutions in Last Mile and Replenishment Logistics.

Why should you apply?

Become a valuable member of our highly professional and international team of IT experts and meet the challenges of a global multi-national company using latest technologies. You will have the freedom to act in the responsible area with career prospects in a dynamic environment and excellent opportunities to develop yourself along a variety of different career paths. Our team in Kuala Lumpur is a fully recognized and respected competence center that is covering all relevant areas of IT. 80% of the top positions are filled internally. We have a clearly defined career development track for every individual employee and an excellent team which is duly rewarded by its performance.

Interested for the role?

Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. If we like what we see, you'll be invited to a telephone interview.

If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.

Looking forward to hearing from you!


Trabaja en proyectos que transforman nuestro negocio y dan forma al futuro de la industria

Trabaja en proyectos que transforman nuestro negocio y dan forma al futuro de la industri

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