What's the Role?
Thе role is part of the Logistics team and the incumbent will be regional single point of contact for all Logistics topics. Partner with freight forwarders and carriers to execute daily operational tasks relevant to Transportation activities. Maintain the availability of the product for the customer at the high level at the same time with an optimal inventory level in the region. Balance all decision factors between customers, Materials, Warehouse and Transportation Management to provide excellent service with optimal costs. Provide accurate documentation for domestic and international shipments while adhering to legal requirements and processes for the movement of hazardous material. Manage timely payment and dispute resolution of vendor freight invoices through third-party billing system and manual invoices.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
General topics:
- Daily collaboration with the Sales team in ordering Hilti products, organizing shipments to the customers.
- Providing the management team with all necessary information to prepare reports, creating activity-specific reports based on performance indicators.
- Regularly informing about situation in logistics processes (KPIs).
- Receiving complaints regarding stocks, wrong deliveries after finding the solution by the responsible people and executing the necessary operations in the system.
- Managing carrier contract compliance and freight reimbursement policy.
- Managing payments to vendors according to contract pricing agreements.
Materials management:
- Stock management in HS (Hilti Stores) – setting minimum and maximum. Maintaining ICLe and obsolescence on the target level.
- Management of HS (Hilti Store) – creating and controlling of replenishment orders.
- Organizing returns from HS to RDC (Regional Distribution Center).
- Managing custom procedures by preparing and providing all documentation for export shipments.
Warehouse management:
- Daily checking correctness of i.Doc interface between SAP Business by Design and SAP S4 Hana.
- Managing requests to organize special deliveries, cancel deliveries.
- Organizing stock tacking procedures.
- Supervision of the inventory activity.
Transportation management:
- Control status of goods delivery to the customers and HS and proactively tacking actions in case of delays.
- Organize and manage discussions with careers’ performance and agreed action plans.
- Ensure customer requirements are fulfilled and adhere to Hilti’s freight processes and packaging requirements.
- Ensure Hilti shipping practices are current and accurate for legal movement of dangerous goods.
- Complete setup and follow-through of last mile delivery for project orders.
Other:
- Working effectively with the other departments of the company.
- Respecting the confidentiality of any information related to the employer's activity.
- Familiar with specific work procedures of the department/company and the legislation related to his work.
- Covering overflow calls from other Logistics Specialists and provide answers and solutions when possible.
93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people
What do we offer?
We’ll give you everything you need to excel in your role, including one-to-one coaching, access to numerous training and a great portfolio of clients that will help you become an expert. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own book of business while being part of a friendly team. From there, we’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with unrivaled training, development, and career opportunities as soon as you’re ready for the next challenge
What you need is:
- Higher education.
- Min 2 years successful experience in a similar position.
- Problem solving and decision-making skills.
- High customer focus with a demonstrated willingness to take extra steps to satisfy internal and external customers’ requirements.
- Working knowledge of Transportation Requirements and Distribution Requirements.
- Verbal, written and presentation communication skills.
- Able to work well under conditions of ambiguity and uncertainty.
- Analyzing and connecting the dots to define an effective solution.
- Fluent in English.
- Computer literacy: proficient user of MS Office applications (Word, Excel, Power Point, Outlook).
- Strong analytical and organizational skills.
Why should you apply?
We’ll give you everything you need to excel in your role, including market leading training. For us, it’s about the right person – our training will cover the rest. At Hilti we pride ourselves on developing our people and as such, we will give you all the support you need to grow your career. Hilti is an equal opportunity employer.
