What's the role?
The purpose of the role is to analyze, repair and test Hilti tools in line with global repair and workflow standards. The role involves working and participating in a lean environment, working efficiently, and contributing to continuous improvement. The job holder needs to sustain a passion for the customer as a trigger to drive service levels and repair quality.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
- Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files.
- Perform high quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems.
- Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.
- Conduct final functional and safety testing after every repair to ensure customer safety.
- Through continuous inventory, accurate picking of spare parts, and identifying and increasing inadequate safety stock levels, assist in maintaining adequate parts inventory and ensuring best.
- In-class repair service to Hilti customers.
- Assist Senior Repair Technician in maintaining rapport and communication through daily contact with customers and/or sales personnel.
- Provide data and information to Hilti quality and product managers that are used to identify potential improvements to the overall quality and safety of Hilti tools.
- Maintain work areas, tools, and assigned equipment organized.
93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
What do we offer?
We’ll give you everything you need to excel in your role, including a thorough integration plan and lots of responsibilities from the start. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own diary while being part of a friendly team.
We’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with development and career opportunities as soon as you’re ready for the next challenge.
What you need is:
- High School Diploma/GED or equivalent experience required.
- Experience in mechanical or electrical repairs.
- Experience using Windows applications required.
- Read blueprints.
- Assembling or equivalent experience required.
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
