What's the role?
Our Industry Specialist Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation. You will manage customers across our North London region.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
- Building relationships – you’ll meet with customers and present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships.
- Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory.
- Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
- Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role.
- Go out into the field to see our customers, ask them open questions to understand their needs and provide a tailor-made solution.
- Demonstrate our innovative products and state-of-the-art software to customers on-site
- Further develop ‘focus’ customers by building relationships, as well as uncovering new business leads.
- Be responsible for the operational, organizational and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce.
93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
What do we offer?
We really value our people and we've worked hard to develop a competitive reward package that reflects this.
Some of the benefits we offer include:
*Genuine career advancement (more than 80% of all leadership roles are filled internally)
*Competitive salary and above-average performance bonus
*6% employer pension contributions
*Private Health Insurance and Employee Assistance Programme
*33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
*Paid leave to work on charitable projects
*Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
*Hilti branded vehicle with fuel card
What you need is:
- Customer-facing/ sales experience, ideally in a B2B environment.
- Experience working in the Construction industry would be preferred.
- Mature, assertive attitude and committed to your career development with good communication skills.
- Ability to demonstrate that you're a flexible team player with a hunger to learn.
- Resilience and adaptability to environments.
- A full, clean, manual driving license.
- Drive – a motivated approach to achieving success and overcoming challenges.
- Organizational skills – you are excellent at managing your time and priorities and can easily work autonomously.
Who should apply?
We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you’ve never worked in sales or construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
Please DO NOT apply for multiple roles - the team will assign you where your skills are the best fit.
Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds.
If you need any support with your application please contact gbcareers@hilti.com.
If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.
Hilti is where your best belongs. We are an equal opportunity employer and value the contributions of all our team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion or family status.
