What's the role?
The role of the Outbound Sales Specialist, SaaS is responsible for driving the sale of products to prospective clients through outbound calls, email communications, individual meetings, and through received inbound leads. This position will analyze customer needs and map potential solutions, while building trusting customer relationships. It will partner with Account Managers (AM), Field Engineers (FE), Sales Development Representatives, and product management to deliver applications to the market via a multi-channel sales approach.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
- Manage the entire sales cycle from finding a client to securing the deal
- Present products to prospective clients via web demo & phone discussions
- Serve as product specialist focused on obtaining new business through software, services and education
- Manage and grow customer relationships in assigned technology/domain and territory
- Develop proposals; engage in enterprise negotiations and execute sales
- Complete timely and accurate sales forecasts and reports to support management’s strategic decision-making
- Contact and cultivate internally developed leads; pursue target opportunities within assigned territory
- Utilize networking to find new sales opportunities, developing them into long term partnerships
- Remain in frequent contact with assigned clients to understand their needs and provide recommended Hilti product solutions
- Respond to complaints and resolve issues to ensure customer satisfaction and the preservation of the company’s reputation
- Additional duties, as assigned
With the initiative "16 hours for a better future", we promote real social commitment: Every employee in North America has two days of paid leave for charitable activities
What do we offer?
In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.
What you need is:
- Bachelor’s degree in business administration, sales, or marketing, required
- Two (2) years of experience in outbound sales, account executive sales closing role, or outside sales required
- Experience in SaaS platform software sales preferred
- Demonstrated results in the solutions-based selling process
- Ability to uncover customer needs including: goals, plans, challenges, timeline, budget, authority
- Demonstrated communication (written, verbal, presentation, negotiation) skills
- Proactive approach to sales through new business development and lead management follow-up
- Ability to be persuasive, sales-driven, client-focused, and a team player
- Proven abilities in time management and prioritization to ensure management objectives are met
- Proven skills in prospecting and sales cycle management
- Experience selling software solutions into engineering, construction titles, preferred
- Demonstrated knowledge of MS Office
- Experience with CRM software (ie. Salesforce), preferred SaaS B2B experience preferred
Why should you apply?
We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
