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Repair Technician

What's the role?

We are looking for a Repair Technician to join our Tool Service Centre in Dublin. Repair Technician performs duties required to maintain a quality service outlet for the repair of Hilti equipment. Maximize productivity within Repair Operations while delivering high-quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool. Provide best-in-class tool repair service.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

As a Repair Technician you will:

  • Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files.
  • Perform high quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems.
  • Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.
  • Conduct final functional and safety testing after every repair to ensure customer safety.
  • Through continuous inventory, accurate picking of spare parts, and identifying and increasing inadequate safety stock levels, assist in maintaining adequate parts inventory and ensuring best-in-class repair service to Hilti customers.
  • Assist Senior Repair Technician in maintaining rapport and communication through daily contact with customers and/or sales personnel.
  • Provide data and information to Hilti quality and product managers that are used to identify potential improvements to the overall quality and safety of Hilti tools.
  • Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner.
  • Follow company policies, procedures, and rules.
  • Follow and abide to the company’s culture, values, and principles.
  • Perform other duties as assigned by Supervisor.

Hilti Ireland has been honoured with a place in the top 10 Great Place to Work Best Medium Workplaces in Ireland.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

Your new role will be rewarding and challenging, and you will be given the support of your leader, your peers and Hilti to ensure you succeed. Within your first 3 months you will have training from our state-of-the-art hub in Manchester. This will include training on the Hilti approach, process and product training. 

You will also enjoy:
→ 25 days holidays (not including bank holidays)
→ A scheme to purchase 10 extra days of leave each year
→ Competitive remuneration with huge bonus potential
→ Health insurance, pension
→ Giving back! With 2 paid volunteering days each year
→ Loan tools, discounts

What you need is:

  • Have a solid understanding of the technical / functional area.
  • Experience in maintaining and repairing electric tools / similar skill base
  • Willingness to learn & adaptability to take on new challenges
  • Ability to work in a dynamic environment - execute multiple tasks on time to fulfill daily operational deadlines
  • Electrical or mechanical background is an advantage
  • Relevant electrical or mechanical license is an advantage
  • Comfortable using a computer e.g. Microsoft windows, Internet, Excel, and SAP is desirable but we can coach you
  • Full working rights in Ireland 

Who should apply?

At Hilti, it’s all about teamwork. We have an award-winning culture that is highly diverse and inclusive. We love to celebrate success and as part of the Hilti family you will be proud to work for an industry leading innovator. Your new role will be rewarding and challenging, unlocking endless career and advancement opportunities (Locally and Globally). You will receive extensive training on Hilti’s engineering solutions and robust additional training options.

Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds.

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Global Operations

Work with a market leader that manages the entire product ecosystem from manufacturing to logistics and after-market services.

Work with a market leader that manages the entire product ecosystem from manufacturing to logistics and after-market services. 

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